Product Manager - Innovation, Loyalty & Ecosystem

• Product Manager - Innovation, Loyalty & Ecosystem

• 12 month fixed term opportunity

Mō te Tūranga | About the Role

This is an exciting opportunity to join the Everyday Banking team here at Westpac. As the Product Manager you will be working on the day-to-day management of the Innovation, Loyalty and Ecosystem portfolio, focusing on the customer experience while managing the end-to-end aspects of delivery of products to market, regularly finding insights and opportunities to improve the products, acquiring and retaining customers.

We’re looking for someone who isn’t afraid to challenge the status quo, loves to take the lead and is comfortable working collaboratively in cross functional teams. You must be a strategic thinker focused on driving excellent commercial and customer outcomes and will ideally come from a background in banking.

Are you ready for the next step up in your career? Keen to join a growing team at a time of innovation & renewed focus on the customer experience? Then this is the role for you!

Ōu Pūkenga | About You

• Financial Services Product Management experience

• Strong understanding of acquisition and retention, loyalty landscape and eco system development

• Innovation management skills, capable of bringing creative ideas of others to life

• The ability to effectively collaborate with diverse stakeholders

• Strong critical thinking and problem-solving skills

• Strong financial acumen and experience managing a P&L

• Excellent communication skills, both written and verbal

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter.

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater

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