Product, Operations & Enablement Manager

About RedVest Media

At RedVest Media—Ace Hardware’s retail media network—we are The Helpful Network. We exist to deliver meaningful value to the brands who advertise with us and to the local Ace retailers who serve their communities every day. We help partners solve real business challenges through the power of media, both within Ace’s ecosystem and beyond.

With over 70 million Ace Rewards members, a scaled ecommerce business, and high‑engagement digital channels (site and app), we offer exclusive inventory and audiences rooted in deep customer loyalty. And as a fast‑growing, late‑mover media network, we leverage the most modern technology and seamless integrations—giving advertisers an enhanced experience from day one.

The Opportunity

RedVest Media is seeking a Product, Operations & Enablement Manager who will play a critical role in shaping how our retail media network operates and evolves. This versatile leader will refine and optimize our operational processes while helping to curate, expand, and commercialize our portfolio of media products and capabilities.

This role will work cross‑functionally with:

• Our media buying and execution partner, Epsilon Retail Media

• Ace’s internal Digital, Ecommerce, and App teams

• External technology and media partners

You will bring together operational rigor, product thinking, and commercial enablement to help us scale revenue, streamline execution, and deliver exceptional value to advertisers and shoppers alike.

What You’ll Do

• Design and optimize operational workflows across sales, account management, creative, analytics, and execution teams using tools such as Salesforce and Monday.com.

• Prioritize and manage the product and capabilities roadmap, translating business needs and market insights into clear product requirements.

• Collaborate with internal and external partners to develop, test, and launch new media capabilities and channels.

• Build and deliver sales and product enablement, including pricing frameworks, product documentation, and go‑to‑market resources.

• Synthesize market feedback and industry insights to identify gaps, refine offerings, and shape long‑term strategy.

• Potentially manage and develop a small team of Media Operations and Sales Enablement Associates.

What You Bring

• 6+ years of experience in product operations, product management, strategy, or a related discipline within retail, CPG, ecommerce, or digital media.

• Strong understanding of retailer digital properties, including ecommerce platforms, apps, and onsite media.

• Demonstrated expertise with project management tools (Monday.com, Smartsheets) and CRM platforms (Salesforce).

• Experience partnering within the retail media tech ecosystem, such as DSPs, SSPs, and publisher partnerships.

• Ability to convert strategic priorities into actionable product plans and detailed functional requirements.

• Highly organized, detail‑oriented, intellectually curious, and comfortable operating with ambiguity.

• Familiarity with first‑party retail data and retail media measurement.

• Proficiency in Microsoft Excel and PowerPoint.

• Bachelor’s degree or equivalent experience required.

• Retail Media Network experience preferred; CPG, digital media, or agency background is a plus.

Why You’ll Love Working at RedVest Media

• A unique opportunity to build and scale a retail media network with the backing of the world’s largest hardware cooperative.

• A modern tech stack and the ability to influence new product development from the ground up.

• A collaborative, entrepreneurial environment that values innovation, experimentation, and continuous improvement.

• The chance to make a measurable impact on Ace retailers, brand partners, and millions of loyal Ace customers.

Apply Today

If you’re excited to help shape the future of retail media at one of America’s most beloved brands, we’d love to meet you.

Compensation Details:

$140000 - $165000 Per Year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
• Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation.
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

• Benefits are provided in compliance with applicable plans and policies.

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When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

Disclaimer

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.