Resident Intern - Education Program (Part Time)

RESIDENT INTERNSHIP

EDUCATION PROGRAM INTERN

PART TIME (UP TO 28 HOURS/WEEK)

$17.00- $20.00 / HOURLY DOQ

DEADLINE / TIME: JANUARY 31ST, 2025 AT 8:59PM PST

DEFINITION

The Resident Internship Program has been developed to provide Oakland Housing Authority program participants with part-time work experience for up to 9 months within the Department of Family and Community Partnerships (FCP). This on-the-job training will give participants a thorough understanding of community program development practices and general office functions in preparation for entry into the competitive workforce. Resident Interns will assist FCP program staff in implementing residential education programs.

ESSENTIAL FUNCTIONS

Under FCP Education Program Coordinator supervision, the resident intern provides general program support; outreach program information and greets program participants in a friendly and welcoming manner; assists in planning and implementing programs and events; sets up and breaks down spaces for events; organizes files and performs data entry; seeks out and maintains relationships with community agencies; regularly contributes to staff meetings with ideas and insights.

Education Program Support

• Assists with the day to day operations and events in the education program; and
• Provides college preparation information and resources to OHA residents; and
• Assists OHA residents with applying to educational institutions and/or developing plans to obtain GED, High School Diploma or College Degree; and
• Assists OHA residents with accessing educational resources to support learning needs (i.e. tutoring, disabled student resources etc.) ; and
• Co-facilitates workshops to assist OHA residents with accessing financial aid resources; and
• Maintains regular communication with Education Program Coordinator and other agency staff.

Internship Objectives

• Gain an overall understanding of OHA residents’ needs and become familiar with community resources; and
• Develop competencies in program development and implementation; and
• Learn database software and track program benchmarks; and
• Learn marketing and networking strategies; and

Personal Development

• Develop planning, organizational and time management skills; and
• Increase knowledge of computer skills and technology; and
• Develop team-based work competencies and professional ethics; and
• Increase overall knowledge of community resources; and
• Learn effective referral procedures.

MARGINAL FUNCTIONS

Work evenings, weekends and other work-related duties as required.

MINIMUM QUALIFICATION

High School Diploma/GED or must be able to provide verification of enrollment in GED classes upon commencement of internship

Must be a resident of the Oakland Housing Authority; on the lease and in good standing

Some applicable work experience and/or training preferred. College experience is a plus

Ability to pass a background screening and a drug test

Strong desire for a career in community supportive services

Bilingual skills in Mandarin, Cantonese, Vietnamese and/or Spanish are a plus.

Equivalent combination of education, training and experience will be considered.

KNOWLEDGE AND ABILITY

KNOWLEDGE OF: Modern office practices, basic computer functions including: word processing, internet navigation, electronic correspondence and telephone systems.

ABILITY TO: Be self-motivated; deliver excellent customer service to program participants and customers, exercise patience, professionalism and sensitivity with a diverse population; and communicate effectively both orally and in writing.

TO APPLY: Please complete and submit an employment application online at www.oakha.org by Friday, January 31st, 2025 at 8:59pm pst. Resumes may be attached but will not be accepted in lieu of a completed application form.

ADDITIONAL INFORMATION FOR APPLICANTS

Thank you for your interest in employment at the Oakland Housing Authority.

All applications and resumes will be carefully screened. Those applicants whose education and experience most closely match the requirements of the position will be invited to compete in the examination process. Candidates who compete successfully in this examination will have their names placed on a List of Qualifiers. An appointment will be made from the List. For some positions, an experience/training rating and/or written evaluation of candidates will be used in lieu of the oral examination. The names of the highest-ranking candidates will be placed on the List of Qualifiers, and the final selection will be made from this List. College degrees or units required for the position will be verified prior to final appointment. If this information cannot be verified for a candidate, the candidate's name will not be placed on the List of Qualifiers. All appointments are subject to the approval of the Executive Director.

All prospective employees must pass a physical examination and drug screening by an Authority-designated physician. A pre- employment criminal history background check will also be conducted for all positions. For positions requiring use of an Authority vehicle, candidates' driving records will be checked prior to appointment. To be eligible for appointment, each candidate must possess a valid California Class C driver's license and a driving record acceptable to the Authority's insurer. All prospective employees must also provide proof of American citizenship, or legal resident status and the legal right to work in the United States.

Prior to becoming permanent, new employees must successfully pass a probationary period.

BENEFITS

Non-Benefited position