Retail Store Supervisor - Virramall

Responsible for assisting the Store Manager through effective administration of the department to achieve a smooth day-to-day operations and efficient customer service.

Key Accountabilities:

1. Sales Achievement Plan

• Meets and exceed the company’s sales goals and service standards on a consistent basis.
• Creates additional sales opportunities by promoting and suggesting other appropriate items.
• Attends and participate in store meetings, company training sessions as required furthering the development of skills to meet the company’s objectives.
• Adheres to policies/standards to achieve the sales targets.

2. Customer Engagement

• Ensures high levels of customers’ satisfaction through excellent service.
• Spends most of his/her time on the selling floor meeting customers and assisting and managing staff.

3. Store Operations

• Consistently follow and abide by the company’s established registers and cash handling policies and procedures.
• Actively participates and supports the company’s safety and security standards at all times.
• Assists in meeting the company’s brand image and housekeeping standards.
• Ensures promotions are accurate and in tune with company’s standards.
• Assists in the implementation of safety measures in consonance with corporate security standards for the safety and security of merchandise, customers and employees.

4. Merchandise and Stock Management

• Supports and participates in the inventory management functions to include: receiving procedures, transfers, pricing procedures, product counts and physical inventories as required.
• Maintains inventory and ensure items are in stock.

Job Qualifications:

• Candidate must be a graduate of any 4 year course
• Must have 3-4 years supervisory background in retail, store operations, or any similar experience.
• Experience in the furniture industry or any similar background is an advantage
• Must have strong supervisory skills

Job Type: Full-time

Education:

• Bachelor's (Required)

Experience:

• Retail Sales: 3 years (Required)
• Store Operations: 3 years (Required)

Work Location: In person