Safety Officer

About us

Responsibilities

• To ensure delivery of key SLA’s with customers in a fast growing sector, including managing/implementing operations for existing and new customers in accordance with the DSC demands
• Reviews monthly operational performance with customers and provide solutions to drive operational excellence
• Build a strong win-win relationship with customers, so as to ensure customer retention and development of solutions to grow existing businesses
• Frequently review, align and keep immediate Superior updated with information on operational issues and performance indices, such as customer profile, Space Management, Resources management, Operating procedures, and P&L status
• Manage the planning process to ensure all daily operation activities are executed and met according to the customer’s SLA
• Continually review and improve business processes, to improve productivity and add value to DHL services
• Manage the effective implementation and use of the appropriate technology in all sections of the service chain, to enhance service and improve productivity
• Develop a high performance service culture within the functional team. Plan, organize, and direct in an efficient and effective manner

Requirements

• Bachelor's degree in Logistics/Supply Chain Management or any related program
• Experience in managing an operational functional team
• Experience in reading and managing Profit & Loss statement would be advantageous
• Must be highly motivated and able to supervise headcount of more than 100, and manage relationships with all levels of staff and customer
• Have excellent verbal, written and presentation skills