Sales & Account Executive

About the Role

We are looking for a driven and highly organized Sales & Account Executive to support and grow our commercial activities. This role sits at the center of sales execution, commercial engagement, and contract coordination, working with internal teams to drive sustainable growth while establishing scalable commercial processes.
You will primarily manage the sales pipeline, engage with prospects and customers, drive negotiations, and coordinate contracts from first contact through to signature and renewal. Post-sale, you will support selected customer accounts to ensure successful deliveries and long-term customer relationships.

Key Responsibilities:

Sales Execution & Pipeline Management

• Manage leads, opportunities, and sales activities

• Engage prospects, respond to inquiries, and support revenue growth

• Define and standardize sales processes

• Maintain accurate sales records, forecasts, and reports

Customer Engagement & Account Ownership

• Build and maintain strong relationships with customers and prospects

• Deliver presentations and lead discussions with prospects and customers to align on solutions

• Act as a primary commercial point of contact for assigned accounts

Contracts & Commercial Coordination

• Own the full contract lifecycle, from initial discussions to drafting, negotiation, and execution

• Customize contracts using company templates, ensuring terms, pricing, scope, deliverables, and timelines are aligned with internal policies

• Drive commercial negotiations and pricing discussions within company guidelines

• Collaborate with internal stakeholders to ensure compliance and alignment

• Establish and refine commercial and contracting processes and workflows

• Manage contract records, follow up on renewals, extensions, and upsell opportunities

Account Management

• Support customer onboarding and projects in coordination with assigned project teams

• Lead internal and external meetings and document actions

• Track deliverables, timelines, and customer requests, escalating issues as needed

• Coordinate post-delivery account activities and support

Market Awareness & Account Growth

• Monitor aviation market trends and customer needs

• Identify upsell and expansion opportunities within existing accounts, as well as new opportunities across the industry

• Represent the company in meetings and relevant industry events

What We’re Looking For:

• Strong communication and interpersonal skills

• Excellent written and spoken English, with confidence leading meetings and presentations

• Experience managing commercial contracts (e.g. SaaS subscriptions, MSAs), including coordinating the full contract cycle and leading negotiations (Aviation or IT sector exposure is a plus)

• Experience in sales, account management, or commercial roles within the aviation industry (Knowledge of Aircraft Performance, EFBs or Flight Planning solutions is an advantage)

• Highly organized with a structured approach and strong attention to detail

• Comfortable working cross-functionally, managing multiple priorities and improving processes

• Customer-focused, proactive, and solution-oriented mindset

• Familiarity with task management systems and CRM tools