Sales Development Representative (Sdr)

At Worldpackers, we believe that travel can transform people - and transformed people can transform the world.

Since 2014, we’ve been building a global community of conscious travelers and welcoming hosts, enabling meaningful connections and thousands of collaborative experiences around the world.

Our purpose is rooted in connection. We exist to foster personal growth, cultural exchange, and a more socially and environmentally sustainable world through travel.

Respect, inclusion, collaboration, and continuous learning guide everything we do. Being part of Worldpackers — as a traveler, host, or team member — means being part of a diverse, global community where different perspectives are valued and discriminatory behavior has no place.

Being part of Worldpackers means working with purpose - helping more people experience transformative journeys through connection.

We’re looking for someone who wants to grow with us and help create unforgettable collaborative experiences around the world.

Sales Development Representative (SDR)

Are you passionate about travel and love connecting with people?
We’re looking for a Sales Development Representative (SDR) to engage high-intent travelers and convert qualified leads into booked travelers for our brand-led and creator-led Group Trips.

This is a frontline revenue role, where you’ll play a key part in helping travelers take the next step toward life-changing experiences.

What you’ll do

You’ll support our Inside Sales engine across three core areas:

Lead Engagement

• Respond to and engage high-intent travelers across channels like Website (Chatbot), App, Email Marketing, Social Media, and Push Notifications

• Conduct outreach via Email, Phone, and messaging platforms (e.g. WhatsApp)

• Ensure fast response times and a great first experience for every traveler

Lead Qualification

• Qualify travelers based on defined Sales Qualified Lead (SQL) criteria

• Understand traveler preferences (destination, timing, budget, group fit)

• Match each lead with the most relevant group trip opportunities

• Keep lead data updated in HubSpot

• Escalate high-potential or complex opportunities when needed

Sales Conversion

• Guide travelers through the booking decision process

• Address objections related to trip details, pricing, logistics, and group experience

• Use scripts, messaging frameworks, and playbooks to drive conversions

• Turn qualified leads into paid travelers

• Ensure a smooth journey from first conversation to booking

CRM & Pipeline Management

• Track all activities and interactions in HubSpot

• Manage lead progression through the pipeline

• Maintain clean and accurate data

Customer Insights & Feedback

• Share insights on traveler behavior, objections, and conversion blockers

• Help improve sales scripts, marketing messaging, and product positioning

What we’re looking for

• 1–3 years of experience in sales, customer success, or inside sales

• Strong communication skills (written and verbal)

• Confidence engaging prospects via phone and digital channels

• Ability to manage multiple conversations and follow-ups

• Experience with CRM tools (HubSpot is a plus)

• Interest in travel, group experiences, or community-driven products

Traits for success

• Customer-first mindset

• Highly responsive and organized

• Strong listening and objection-handling skills

• Comfortable in a fast-paced startup environment

• Driven by revenue impact and conversion outcomes

Compensation

• Base Salary: US$1,600/month + quarterly commissions