Senior Product Manager - A26044

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Senior Product Manager

This is a fixed term contract role. The engagement is 12 months with option to extend to 12 months.

Internal Code: A26044

What will you do?

The Senior Product Manager will lead end-to-end development of innovative digital solutions for Singapore's Communicable Diseases Agency (CDA), transforming how the agency safeguards Singapore from communicable diseases across the full product lifecycle whilst ensuring ongoing operational excellence of existing products.

Product Strategy & Vision:

• Engage agency Product Owner to establish clear product vision and requirements
• Collaborate with business partners to define product vision/mission and obtain stakeholder buy-in
• Define product go-to-market strategy and execute with relevant partners
• Develop product outreach and promotion strategies
• Maintain strategic roadmaps aligned with organisational objectives

Product Development & Management:

• Design, test, and iterate through experiments to improve user journey
• Manage product budget (expenditure monitoring, cashflow management, securing funding)
• Develop workplan with product team and provide sufficient resources
• Procure software, hardware, and ICT professional services as needed
• Oversee product releases and deployment coordination

Product Operations & Maintenance:

• Monitor product performance metrics and system health indicators
• Coordinate ongoing maintenance activities and system updates
• Manage product lifecycle including feature deprecation and retirement
• Establish and maintain service level agreements with stakeholders
• Oversee incident response and resolution processes for product issues
• Implement continuous improvement processes based on operational feedback
• Manage vendor relationships for ongoing support and maintenance services
• Ensure product documentation is current and accessible to relevant teams

User Research & Analytics:

• Conduct user studies to understand needs and problems
• Analyze data to uncover usage patterns for product decisions
• Research industry for complementary and competing solutions
• Create data-driven analytics and insights for decision-making
• Monitor user satisfaction and engagement metrics

Cross-functional Coordination:

• Translate product strategy into technical, actionable plans for business and vendor teams
• Coordinate efforts across marketing, legal, and finance functions
• Co-create budget papers with Product Owner to seek development resources
• Run efficient meetings and maintain stakeholder communication
• Formulate strong proposals by evaluating pros and cons of different solutions and provide compelling justifications
• Consider how services could be delivered for different user segments and prioritise feature development

Growth & Compliance:

• Drive user adoption and growth through engagement and feature expansion
• Maintain network with user agencies and government product teams
• Ensure products meet security/performance requirements (SSAT, VAPT, Performance Testing)
• Adhere to compliance requirements and audits (IM, AGO, QMS)
• Participate in engagements to raise product awareness

Requirements

What are we looking for?

• Degree in Computer Science, Information Technology, Engineering or related field
• Minimum 8 years relevant experience in product management
• Prior experience in IT business analysis, application solution design and testing
• Experience working directly with engineers, designers, and product teams
• Proven track record of delivering successful products from scratch
• Experience in product operations and maintenance activities
• Strong product and project management capabilities
• Proficiency in modern product development practices (Agile, Cloud, Design Thinking)
• Strong analytical, conceptualization and problem-solving skills
• Budget management and resource planning experience
• Understanding of system monitoring and operational excellence practices
• Government sector experience
• Healthcare industry knowledge
• Digital transformation background
• Experience with public health or communicable disease systems
• DevOps or Site Reliability Engineering exposure
• Experience with cloud platforms and modern infrastructure

Benefits

What do we offer in return?

• Fun working environment
• Employee Wellness Program
• To work in Singapore Government Agencies projects
• We provide structured development framework and growth opportunities. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”)

Why you'll love working with us?

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

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Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.