Senior Sales Engineer, New Building Solutions

KONE moves two billion people every day. As a global leader in the elevator and escalator industry, we employ over 60,000 driven professionals in more than 60 countries worldwide joined together by a shared purpose, to shape the future of cities. In 2024, we had annual net sales of EUR 11.1 billion.

KONE has consistently been featured on Forbes list of World's Best Innovative Companies, World's Best Employers & World's Largest Public Companies. At KONE, we believe in teamwork and a work culture where everyone can be who they are. This is exactly what makes us strong and successful.

Why this role?

To proactively manage customer relationships, manage opportunities from current and new customers and close deals in a way that meets customer needs and maximizes KONE’s order book and profitability.

What will you be doing?

Customer relationship management

• Develops and grows KONE’s position in his/her customer base or market area
• Proactively develops and creates / strengthen customer relationships in his/her area of responsibility
• Building good network on architects and developers, consultants or other influencers to provide solutions that meet their needs and creating value throughout the lifecycle taking into account whole KONE product portfolio
• Creates awareness / interest and demonstrates value of KONE digital offering to influencers and customers
• Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
• Ensures customer satisfaction and solves complaints with the rest of KONE team
• Document and maintain customer’s contact information up to date

Sell

• Generates leads, opportunities, orders and contracts to meet the sales budget and pricing targets
• Finds customer needs and designs solution to meet them
• Is accountable for setting optimal market pricing for each solution
• Collaborate with internal stakeholders, i.e. teams from solution engineering, project management, contracts, finance and service, during early engagement, pre and post tender reviews.
• Validates that the contents of the order received from the customer are in line with the negotiation process outcome, including price, terms and conditions, quality and safety
• Arranges pre-booking reviews and ensures order handover from Sales to Delivery Operations is complete and with detailed information
• Is accountable for the project until Order Booking
• Supports the finance in money collection
• Driving execution of her / his individual sales plan including proactive / consultative sales customer visits
• Responsible for gathering relevant information about market and competitors from the field
• Responsible for timely and accurate forecasting and reporting
• Responsible for correct opportunity data records

Are you the one?

• Bachelor degree in business, engineering or other relevant related field.
• Experience from/ familiar with solution selling methodology
• Experience from/ familiar with (selling) complex technology solutions
• Experience from / familiar with KONE customers’ industries is a plus
• Numbers and facts drive actions
• Is able to bring across customer needs, add value to customers’ businesses by offering solutions that meet their needs and is able to use value based pricing to guarantee healthy margins
• Comfortable and excited about the opportunities that digital solutions bring.
Accustomed to use different sales tools

What’s On Offer

• Career progression in opportunities within a global organization
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work
• Comprehensive learning and development programs covering a wide range of professional skills
You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded

To Be Considered

Click the Apply button and complete the online application process. A member of our Talent and Culture team will review your application and will be in contact with additional information accordingly.

In the meantime, feel free to browse our website for additional information on our company, brands and culture – KONE Corporation.

KONE is proudly ranked as World's Best Employers in Forbes magazine and Statista's 2023 annual ranking!

KONE Singapore ranked 20th in The Straits Times Best Employer 2023 and KONE has been ranked among Singapore’s Best Employers for the second year running in 2024!

#LI-YL1

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers