Senior Solution Architect (Dynamics 365) (Ref 26211)

Responsibilities

• Lead end-to-end architecture and implementation of Microsoft Dynamics 365 and related Microsoft Business Applications solutions.

• Define solution vision, architecture, and implementation roadmaps aligned to client business objectives.

• Work closely with business stakeholders to translate requirements into scalable, secure, and supportable solution designs.

• Drive solution design across modules such as:

1. Dynamics 365 Sales

2. Dynamics 365 Customer Service

3. Dynamics 365 Marketing / Customer Insights

4. Customer onboarding workflows

5. Relationship manager workbench / CRM platforms

• Provide architecture oversight for integrations, data migration, security model design, environments, and deployment strategy.

• Lead complex implementation programs across multi-country / multi-geo delivery environments.

• Manage solution governance to ensure projects are delivered within budget, timeline, scope, and quality expectations.

• Partner with project managers, functional consultants, developers, and client leadership to resolve design and delivery challenges.

• Act as a trusted advisor to financial services or enterprise clients on business transformation through digital platforms.

• Support pre-sales, solution estimation, workshops, and proposal development where required.

• Mentor delivery teams and help build high-performing consulting and architecture capability.

• Ensure adoption of best practices in solution architecture, technical delivery management, and transformation execution.

• Identify risks, dependencies, and implementation issues early, and drive mitigation plans proactively.

• Contribute to continuous improvement and innovation using the latest Microsoft technologies and implementation practices.

Requirements

• Bachelor’s Degree in Computing Science or equivalent

• 12+ years of experience in CRM / enterprise applications delivery, with strong focus on Microsoft Dynamics 365 implementations.

• Proven experience leading end-to-end Dynamics system implementation programs in enterprise environments.

• Strong background in solution architecture and technical delivery leadership.

• Experience managing large, complex transformation programs across multiple geographies.

• Demonstrated success working with senior business stakeholders and acting as a strategic advisor.

• Strong experience in client-facing consulting roles within systems integration, technology consulting, or enterprise transformation programs.

• Experience in industries such as financial services, banking, insurance, or other regulated sectors is highly preferred.

• Proven ability to manage business outcomes related to risk, budget, delivery timelines, and transformation value realization.

Technical / Functional Skills

• Deep expertise in Microsoft Dynamics 365 / Microsoft Business Applications

• Strong understanding of:

• CRM solution design

• Business process mapping and transformation

• Integration architecture

• Data migration strategy

• Security and governance design

• Environment and release management

• Strong knowledge of enterprise architecture principles and implementation methodologies.

Licence no: 12C6060

Job Types: Full-time, Contract

Pay: Up to $13,000.00 per month

Work Location: In person