Service Bid And Project Manager 80% - 100% (F/M/D)

Req ID:493263

At Alstom, we have deep expertise in transport networks and understand what drives people to use them. From high-speed trains, metros, monorails, and trams to integrated systems, services, infrastructure, and digital mobility and signalling solutions, we offer our diverse customers the broadest portfolio in the industry.

Every day, more than 80,000 employees around the world are paving the way for greener and smarter mobility solutions to connect cities, reduce the carbon footprint, and replace the car.

Alstom Switzerland Ltd attaches great importance to diversity and gender balance. Our leadership team is composed of 45% female leaders. We specifically encourage female candidates to apply for this position

Purpose of the job

• Support Service growth strategy for Service in CH and for the site Villeneuve

• Manage the Tender Quality Costs Delivery Performance (QCDP) commitment for no critical or low critical bids.

• Deliver a winning proposal, with a defined scope, accurate QCDP commitments, in a timely manner and within the defined tender budget.

• Drive the execution of project, according to contractual requirements and customer expectations (summarized in contract charter), to maximize the results with respect to cash and margin whilst delivering on time, in conformity with Alstom project management and execution processes.

Main Responsibilities

Business development: Support Service growth strategy for Service in CH and for the site Villeneuve

• Implement business development strategy in close relationship with Customer directors

• Develop relationship with customers and partners

• Seek and propose to the Customer Director / Platform additional opportunities.

Tender Phase: Work in close relationship with Tender Leader and the full tender team

• Determine the complexity of the tender based on reliable information using criticality matrix

• Analyze in detail the request for proposal (RFP)

• Support Tender Leader to perform Win No Go, Tender Review Meeting (TRM), Tender Transfer Meeting (TTM), Win Loss Analysis (WLA) and consolidation of inputs from Support functions

• Manage QCD optimization (in liaise with Bid Costing Manager if any) and obtain clear commitments from different actors

• Check, challenge and properly consolidate documented commitments

• Prepare the documentation necessary to submit to Customer (technical description, planning, pricing)

Project Phase

• Definition of Project objectives and main drivers (product/service performance, planning) to achieve customer satisfaction in the frame of the Contract

• Be accountable for project QCDP performance and optimize Project Financial performance (Margin & Cash)

• As WP Owner of the Project Management Work Package, he/she is QCDP accountable for all the activities of his/her WP.

• Be responsible for the project governance. Define project strategy in line with contract requirements, including Project Management Plan (PMP) elaboration and objectives allocation to Sub-Systems (planning, cost, quality, performance)

• Resources management:

  • Define in advance project core team staffing, as well as his/her WP resources

  • Escalate when project resources available do not match the project needs

  • Team leading, including Core Team and when applicable Project Managers of internal and external partners

  • Make sure that key project stakeholders are aligned towards project/ goals.

  • Engage project teams in the successful achievement of project objectives and strengthen relationships among them

  • Synchronize internal partners and arbitrate when necessary

• Alignment with contractual requirements and management of variation orders. Arbitration of Q,C,D,P re-baselining and change management at project level. Manage claim and litigations if needed

• Proactive risk, saving and opportunity management

• Management of the project progress and its KPIs, and reports to senior management, with transparency during the business/critical project reviews. He/She is the representative of the project towards Alstom management.

• Ensuring compliance with applicable rules, instructions and standards: Code of Ethics & Compliance, EHS, Railway Safety, Quality, Project Management Manual

Manage customer and external stakeholders’ relationship

• Continuously ensuring alignment with customer contractual requirements

• Alstom representative towards Customers and when applicable external stakeholders (Consortium, JV …)

• Ensuring contract management and variation orders towards customer

MAIN REQUIRED COMPETENCES

Educational Requirements

• Mandatory: Master degree in Engineering or Economics

Experience

• Mandatory:

  • Minimum of 5 years experience as: project manager or manager of an operational scope

• • German language B2/C1

• Desirable:

  • IPMA level C

  • Knowledgeable of ALSTOM way of working for efficient process execution

  • Experience of working in and with multi-national companies and in different business cultures

  
  

Competencies & Skills

• Project management skills

• Excellent communication skills

• Team management (capacity to coordinate and ensure collaboration of multi-site/multi-metier teams)

• Leadership, entrepreneurship mindset and result oriented

• Good Knowledge of Project management processes

• Knowledge of railway products and systems

• Ability to manage customer relationship

• Negotiation skills, customer oriented

• High capability to work under stressful conditions

It’s not just train enthusiasts who thrive with us. No doubt you’ll feel a great sense of pride when you ride one of our trains with your family or friends. If you enjoy a challenge, we’d be delighted to connect with you!

Important Note

As an employer present in over 63 countries, we are committed to equal employment opportunity and value diversity. We are dedicated to creating an inclusive work environment for everyone.