Service Coordinator

Job description

Hours: Permanent, full time (40 hours per week)

We highly value diversity and promote difference. We are seeking a like-minded person who is committed to making a difference in the lives of disabled children, individuals and their families/whānau in the Napier area.

Job specific information

Key functions of this role are offering support, information and advocacy to people, and coordinating support workers to provide our services in the community and people’s homes. A key focus is supporting people through times of change in their lives and this includes liaising with schools, agencies and community networks.

This 40 hour/week position is based from our Napier Branch. This role offers you an exciting opportunity to use and develop your skills by providing quality support to the team. Your responsibility will be to ensure that our work undertaken with disabled people, their family/whānau, and our related community partners, is of high quality.

If this sounds like you, we would love to hear from you!

About you

We are looking for people who:

• Have proven advocacy skills

• Experience working with families/ whānau accessing services

• An ability to form positive relationships and networks

• Great communication skills, both oral and written including report writing

• Experience in current disability issues

• An ability to coordinate others

• An ability to work across a diverse community

• Sound organisational and computer ability incl. MS Office

• A creative streak and be able to think laterally

• Previous experience and/or tertiary training

• A social science qualification (is desirable)

Our organisation takes a social, rather than medical approach, supporting disabled people to live their best lives. We are guided by the Enabling Good Lives principles, shifting power and authority back to disabled people and their families, to increase choice and control in their lives.

Why us?

At CCS Disability Action, we foster a supportive and inclusive workplace guided by the UN Convention on the Rights of Persons with Disabilities, Te Tiriti o Waitangi, and the New Zealand Disability Strategy. We uphold a strong human rights framework and promote equal opportunities for all.

Our strategic priorities, Te Aronui, shape how we work – valuing relationships, wellbeing, and knowledge while keeping whānau hauā/disabled people at the heart of everything we do. We celebrate diversity and offer flexible work arrangements to support work-life balance. Join our friendly, values-driven team and make a meaningful impact every day.

With a strong employee value proposition, we offer great employee benefits, job-related training, and clear career growth pathways. Whether you’re with us short-term or long-term, we provide the tools and opportunities for success. Our employee benefits programme includes:

• Exclusive discounts

• Free access to the Employee Assistance Programme (EAP)

• A paid annual wellbeing day.

How to apply

Please complete the form below and upload your cover letter – where you can share a bit about yourself and your interests – along with your CV, outlining your work experience and education. Once you've submitted your application, it will be sent directly to us for review.

Applications close on 5pm, Monday 19 January 2026.

We are committed to ensuring our application process is accessible to everyone. Should you require an alternative method of application please contact Erica Rutherford on 06 867 1249 extension 6615 or email to Atamea.McGoon@ccsDisabilityAction.org.nz

We work within a human rights framework and are committed to equal opportunity in all our employment policies and procedures. We welcome enquiries from everyone and value diversity in our workforce. We openly encourage disabled people to apply.

We’re committed to making our process accessible to all.