Servicenow Developer/Admin

Responsibilities:

• Design and develop custom workflows using ServiceNow Flow Designer to automate tasks and processes related to incident management and catalog requests.
• Utilize Catalog Item Builder to create and manage catalog items, ensuring a user-friendly experience for requesting services.
• Leverage ServiceNow Scripting (Glide) to enhance functionalities and tailor the platform to meet specific business needs.
• Integrate ServiceNow with external systems using REST APIs, ensuring seamless data exchange and automated workflows.
• Collaborate with IT operations, business analysts, and stakeholders to understand requirements and translate them into effective ServiceNow configurations.
• Perform thorough testing of developed workflows and integrations to ensure functionality and stability.
• Document developed solutions clearly and concisely for future reference and maintainability.
• Stay up-to-date with the latest ServiceNow features and best practices.

Qualifications:

• Minimum 5+ years of experience developing on the ServiceNow platform.
• Strong understanding of ServiceNow Flow Designer, Catalog Item Builder, and Scripting (Glide).
• Familiarity with REST API concepts and experience with integrating ServiceNow with external systems.
• Experience with incident management processes within ServiceNow.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.
• Ability to work independently and manage multiple projects simultaneously.
• A passion for continuous learning and staying updated with the ServiceNow ecosystem.

Preferred Qualifications:

• Certified ServiceNow System Administrator (CSA) or Certified Application Developer (CAD).

Job Type: Contract
Contract length: 12 months

Pay: $6,500.00 - $7,200.00 per month

Benefits:

• Health insurance