Services Account Manager (Transport/ E&C/ Fsi)

What will you do:

• Initiates contact, develops relationship and generates demand in customer accounts within the target segment, assigned to them by Segment Sales Manager.
• Educates customers on all SE products and services with special attention on customer pain points.
• Cross selling of Field Service portfolio – Power Systems, Secure Power & Cooling, Digital Energy, Industrial Automation
• Secures customer satisfaction overseeing all ongoing activities with the customer (orders and execution)
• Utilizes BFO (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Sales Cockpit.
• Provides monthly forecasts, using BFO, and summaries in a timely manner.
• Participates in the preparation of analysis and reports on field service performance.
• Provides precise and timely information to Tender team to prepare sales quotations and proposals
• Monitors margin to be at or above country thresholds. Uses DOA process to escalate opportunities below thresholds.
• Understand key account player mapping on end user, consultants, LEW and contractors.
• Knows where to be to create business opportunities, understand the importance of attending industry events and networking functions to follow assigned accounts needs.

What will make you successful:

• Bachelor Degree in Engineering or equivalent
• At least 5 years of technical sales experience in engineering solutions
• Ability to grasp engineering solutions and present it to a lay person is a must for being a ‘trusted advisor’ and create demands,
• Account management skills
• Cold Calling, Social Selling skills
• Persuading, convincing, influencing, or impressing others in order to promote our offers and get them to support influencing other decision makers.
• Active Listening - providing full attention to, the content and meaning of others’ messages
• Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
• Develop go to market strategies and work closely with prescription team, country segment leaders and contractor team to increase sales hit rates.
• Energetic, outgoing, proactive and have attention to prospecting and networking
• Excellent verbal and written communication skills including C-level customers
• Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product. Good knowledge of power system, secure power, industry systems.
• Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.
• Ability to leverage technology for communications and managing own performance

What's in it for you:

• Ownership of a dynamic client portfolio with the autonomy to drive strategic relationships
• Performance-based culture that rewards success and achievement
• Opportunity to work with cutting-edge service solutions and technologies
• Professional development and growth in a customer-centric environment
• Access to comprehensive tools and resources to support your success

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations