Site Lead

WELL Health Diagnostic Centres is looking for a qualified and experienced Site Lead. The Site Lead will be responsible for overseeing the daily clinic operations, accounting functions, physician relations and team management. As a manager they will oversee the implementation of companywide programs and timely reporting of clinic data. Embracing the organization’s mission of treating each patient with dignity, care, respect and enthusiasm, they will ensure their team delivers patient care excellence and physician support.

Reporting to: Regional Leader

About WELL Health Diagnostic Centres

WELL Health Diagnostic Centres is the largest operator of independent diagnostic health facilities in Ontario. More than 15,000 Ontario healthcare providers refer their patients to WELL Health Diagnostic Centre’s locations for AHC & OHIP-covered cardiology, endocrinology, nuclear medicine, echocardiography, and pulmonary services.

Why join WELL Health Diagnostic Centres? Here are 5 great reasons!

• Largest community endocrinology care provider in Alberta
• Largest provider of cardiovascular care in Calgary
• Work with top experienced research personnel
• Work with Multi-Specialty and Multi-Disciplinary teams
• Canada’s Best Managed Companies: For 6 consecutive years, we’ve been selected among Canada’s Best Managed Companies. This is Canada’s leading business awards program, recognizing excellence in private, Canadian-owned companies.
• Great Place to Work: For 9 consecutive years, we’ve been certified as a Great Place to Work due to our congenial work environment, and the high level of pride and trust our team has for their leaders. We believe the quality of our patient care reflects the quality of our team of healthcare professionals.
• Consumer Choice Award: For 5 consecutive years, we’ve won the Consumer Choice Award for best Diagnostic Imaging Clinics in the Greater Toronto Area. The winners are the result of an in-depth consumer evaluation process that involves gathering unbiased consumer opinions, calculated and vetted by some of North America’s leading market research firms.
• Canada’s Top Growing Companies: The Globe and Mail’s Report on Business has selected WELL Health Diagnostic Centres in their ranking of Canada’s Top Growing Companies. This program celebrates and ranks independent Canadian businesses by the percentage of their revenue growth over three years.

Responsibilities:

• Ensure clinic operates in accordance with the corporate objectives, policies, programs, and service standards.

• Create employee schedule.

• Understand modalities to ensure efficient coverage for sick calls and vacations.

• Collaborate with staff to develop their professional development goals: encourage cross training.

• Monitor technical problems with equipment and facilities and work with leadership to coordinate repair and maintenance.

• Order supplies and monitor usage.

• Coordinate with Human Resources to recruit, motivate, promote, transfer, or terminate staff members..

• Collaborate with staff to develop their professional development goals: encourage cross training.

• Implement procedural, administrative, and organizational changes as per corporate objectives.

• Work with leaders on efficiency and workflow within the clinic.

• Review, confirm and complete payroll entries in software.

• Manage patient and physician concerns in a timely manner and escalate to senior leadership as required.

• Facilitate completion and submission of incident reports.

• Scanning patients and facilitating patient workflow during the day.

• Assist in hiring, new staff training, reference checks, student orientation and schedule.

• Act as a clinical preceptor to sign off for assessments.

• Monitor and report any technical/quality issue to management.

• Escalate employee concerns i.e. payroll, policy and procedure changes/ adherence to management.

• Other duties, as assigned.

Qualifications, Experience & Requirements:

• 4+ years of management experience in healthcare practice.

• Current CPR certificate is an asset.

• Excellent interpersonal, communication, and relationship building skills.

• Knowledge of and demonstrated ability in corporate core competencies.

• Positively influence and lead staff members, as well as physicians.

• Knowledge of and demonstrated ability in corporate core competencies.

• Demonstrated commitment to continuing education and training.

• Demonstrated effective decision-making and problem-solving skills.

• Ability to rapidly learn and adapt to changing environments and clients.

• Self-starter who thrives in entrepreneurial environments.

• Ability to operate with a high degree of integrity and sincerity,

• Demonstrated leadership, reliability, and flexibility.

• Ability to work independently as well as part of a team.

Personal:

Have a cheerful, positive attitude and the ability to work effectively with others as well as the ability to work independently and treat everyone with respect, dignity, and kindness.

WELL Health Diagnostic Centres offers an excellent remuneration package including competitive wages, medical and dental benefits, training & development assistance, various corporate discounts, unique benefits, and referral bonuses.

Follow us on LinkedIn: www.linkedin.com/company/welldiagnostics

WELL Health Diagnostic Centres welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

WELL Health Diagnostic Centres is an equal opportunity employer. If you require accommodation for a disability at any stage of the recruitment process, please notify Human Resources

Interested applicants are requested to send their resume to careers@welldiagnostics.ca.