Specialist Property Assessor

At IAG, were ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
Make your mark as a Property Assessing Specialist, a hands-on role where technical expertise and customer advocacy come together to deliver meaningful outcomes. Based in tkou (Otago). Working at the intersection of precision, empathy and purpose, youll collaborate with customers and partners to resolve claims with confidence and care. Backed by IAGs strong brands, learning opportunities and flexible benefits, this is your opportunity to build a rewarding career while helping make peoples worlds safer.
This is a permanent full-time role.

Ng Mahi Hei Whakatutuki Mu | What You'll Do
Assess property loss or damage claims, accurately determining repair, replacement or reinstatement costs.
Manage end-to-end claims activities, including reporting, referrals and settlement negotiations in line with policy and delegated authority.
Engage directly with customers to explain assessments, negotiate outcomes and deliver a high standard of service during sensitive situations.
Coordinate repairs and replacements by working with suppliers, contractors and internal stakeholders.
Maintain accurate documentation while handling sensitive information with discretion and attention to detail.

u Pkenga me u Wheako | What You'll Bring
Proficiency in accurately assessing replacement, repair, or reinstatement costs and adept negotiation of indemnity settlements.
Technical expertise pertinent to property assessment.
Demonstrated track record of delivering exceptional customer service and effectively addressing customer needs.
Strong ability to cultivate productive relationships with everyone
Goal-oriented with a continuous pursuit of process enhancements.

T Mtau ki a Koutou| What We Offer
Boosted KiwiSaver with 4% employer contribution and life insurance as standard.
20 days annual leave + 5 days MyLeave (extra leave for whats important to you).
Work from home and many more flexibility options with myFlex.
Up to 50% off personal insurance, including home and motor insurance.
Annual $500 health& wellbeing payment.
14 Weeks paid parental leave.
Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

• employment type eligibility criteria apply

Applications close: Wednesday 18 February 2026 9:59PM NZDT
Make sure to discuss your application with your current manager before applying.

T Mtau Ratonga Tautoko | Adjustments& Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@iag.co.nz for a confidential conversation.