Store Manager (Taguig)

Job Summary

The Store Manager is responsible for overseeing the overall operations, sales performance, and growth of the store. The role requires a strategic approach to integrating various departments such as marketing, merchandising, operations, and visual merchandising to achieve business objectives. The Store Manager ensures that all team members understand their roles, executes brand directions, and maintains a high level of customer satisfaction.

Duties and Responsibilities

Sales and Business Objectives:

● Focus on achieving store sales targets and business growth.

● Plan and set sales targets for each floor and brand, cascading numbers to store supervisors.

● Spot and close partnerships within the group

● Analyze inventory against sales targets and request merchandise as needed.

● Report sales performance and analyze factors affecting sales periods.

● Integrate marketing, merchandising, operations, and visual merchandising strategies into a cohesive effort.

● Set timelines and milestones for timely execution of deliverables.

Operational Efficiency

● Implement expense control measures and develop utility schedules.

● Provide optimum manpower schedules to minimize overtime.

● Prioritize essential repairs and maintenance.

● Review and approve manpower plotting and scheduling.

● Coordinate with SBU ops and VM for store-specific visual merchandising directions.

Policy Implementation and Compliance

● Implement all brand policies, procedures, guidelines, and promotions.

● Monitor quality of implementation and document progress.

● Ensure staff compliance and alignment with brand standards.

Inventory Management

● Monitor store inventory levels to maintain healthy stock levels.

● Ensure physical and virtual inventory tally at all times.

● Execute policies on inventory variances and losses, ensuring follow-through actions.

Performance Monitoring

● Monitor daily reports for sales performance and inventory levels.

● Conduct and discuss store checklists with staff for consistent understanding and implementation.

Customer Service

● Address customer needs and ensure a high level of customer satisfaction at all times.

Leadership and Support

● Oversee and guide all departments and personnel in operational and sales activities.

● Ensure that staff are fully supported with training, information, and performance understanding.

Job Qualifications

Education Attainment

● College Graduate

Work Experience

● Proven experience in retail management, preferably in a supervisory or managerial role.

● Strong understanding of sales performance metrics and inventory management.

● Excellent leadership, organizational, and communication skills.

● Strong problem-solving skills and the ability to handle customer service issues effectively.

● Ability to work in a fast-paced environment and manage multiple priorities.

Job Type: Full-time

Work Location: In person