Technical Product Manager, Singapore Global Network

Support in the entire product lifecycle of assigned digital products, from planning to execution in support of SGN strategy or digital objectives.

This includes:

• Understanding user requirements and working with business units to develop the product vision;

• Partnering your stakeholders to determine the product features and functions;

• Managing communications between cross-functional team and senior stakeholders;

• Translating business requirements into smaller task in consultant with the engineering team;

• Providing user support of the product over its product life cycle, including development of user guides;

• Providing business user with level 1 technical support, understanding the technical requirements, before escalating to the engineering team

• Conduct procurement exercises such as tenders and requests for proposals to obtain solutions and services for the delivery of the product;

• Review proposals or plans by external service provider to assess whether we should carry out a project in-house or out-sourced;

• With support from the security team, conduct risk assessment and mitigation and ensure compliance with government and EDB policies, risk management;

• Establish standards and procedures for reporting and documentation;

• Continuously benchmark team performance to identify improvements and achieve higher capability maturity

Requirements

• Some knowledge of project management methodology, or familiarity with major defined PM approaches, e.g., AGILE, Scrum.

• Strong analytics skillset (e.g. ability to pull your own data and analyse results), Tableau knowledge would be a plus.

• Basic understanding of data modelling

• Understand of UI/UX and user requirements gathering.

• A distinctive blend of business acumen, as well as strong planning and communication skills.

Good to have

• Basic programming knowledge would be a plus. Minimally, have an interest to pick up some basic knowledge as part of OJT.

• Good understanding of government’s procurement processes and guidelines

• Experience in cross-division project and stakeholder management.

• Familiarity with modern tech products and services such as AWS, Notion and API gateways

• Interest in technology trends such as AI integrations and agentic workflows