Technical Support Analyst - Systems
Posted on Jan. 3, 2026 by Spicsoft Inc.
- Mississauga, Canada
- N/A
- Full Time
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 37.5 hours per week
- Education:
- Expérience:
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
- Perform data backups and disaster recovery operations
Computer and technology knowledge
- Linux
- Networking software
- Networking hardware
- Networking security
- MS Office
- MS Windows
- TCP/IP
- Wireless networks
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
Screening questions
- Are you authorized to work in Canada?
Employment terms options
- Evening
Experience
- 1 year to less than 2 years
Employment terms options
- Morning
- Day
Health benefits
- Disability benefits
Financial benefits
- As per collective agreement
- Bonus
- Mileage paid
Other benefits
- Free parking available
- Parking available
Advertised until:
Feb. 2, 2026
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