Technical Support Intern

We are seeking a detail-oriented, analytical, and customer-focused entry-level intern to support dealership employees using our AutoVision software in a dealership environment. In this role, you will primarily assist customers via email—and occasionally by phone—to help diagnose and resolve software-related issues.

In addition to customer support, you will assist with continuously improving department processes through projects aimed at growing communication skills. This position is ideal for individuals eager to build technical, consulting, and customer service skills in a collaborative environment.

Requirements:

• Strong attention to detail and analytical problem-solving skills
• Excellent verbal and written communication abilities
• Ability to manage multiple tasks and customer interactions effectively
• Customer-focused mindset with a commitment to service quality
• Adaptability and flexibility in a dynamic, fast-paced environment
• Eagerness to learn new technologies and consulting skills

Benefits:

• At our College Station office, you can take advantage of our great training programs and facility amenities, including:
• An onsite dining facility offering complimentary breakfast and lunch,
• An onsite fitness center
• An onsite medical center
• We also offer a wide variety of sports and social leagues to participate in after work
• Volunteering initiatives through our Associate Foundation

What We Do At Reynolds:

Founded in Dayton, Ohio in 1866, Reynolds and Reynolds is a leading provider of car dealership software, services, and forms to help dealerships deliver better results and transform the customer experience.

Reynolds and Reynolds is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Celina, Ohio, and Tampa, Florida, as well as operations in Canada, in the U.K., and Europe.

With products in over 70% of U.S. dealerships, Reynolds features the industry’s only Retail Management System. If you’ve ever purchased a vehicle at a dealership, there’s a good chance we had a hand in that transaction.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Job Type: Temporary

Pay: $20.00 per hour

Work Location: In person