Technology Project Coordinator (6-Month Contract)

Introduction:
About us

We are an award winning, national $16B public offer industry fund focused on the education and community sectors. Working for NGS Super means being part of something bigger and working to make a difference to our members and their financial future.

Our people are key to our success, and as we expand, we’re committed to finding and retaining the right talent to take on the journey. As well as a flexible and fun workplace, we offer competitive benefits including additional leave entitlements, personal & professional development and health & wellbeing programs.

Click on the video below to learn more!

The Role

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We're looking for a Technology Project Coordinator (6-month contract) to support the rollout and adoption of our workflow management tool across the organisation.

Working closely with the Senior Manager, Innovation, this role coordinates project activities, gathers business requirements, supports user training, and monitors day‑to‑day usage of the tool. The role works with stakeholders across the business to ensure workflows are effectively implemented and embedded into day‑to‑day operations.

What you'll do:

• Coordinate the rollout and implementation of the workflow management tool
• Monitor project progress, track deliverables, and escalate risks or issues
• Support the development of project plans, communications, and engagement activities
• Lead requirements‑gathering with stakeholders to understand processes and identify automation opportunities
• Translate business needs into clear, actionable workflows aligned to organisational objectives
• Provide day‑to‑day support and act as the first point of contact for user queries
• Develop and maintain user documentation and self‑help guides
• Monitor usage and adoption, identifying gaps or opportunities for improvement

About you

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You are a proactive and organised professional who enjoys working with stakeholders to improve processes and support change, with the following key skills:

• Experience in project coordination or project management roles

Strong organisational skills with the ability to manage multiple tasks and priorities
Experience engaging stakeholders at all levels

• Ability to gather and translate business requirements into practical workflows
• High attention to detail and a problem‑solving mindset
• Commitment to supporting change and driving user adoption
• Diploma of Project Management or equivalent experience

The following skills are nice to have but not essential:
Experience within the superannuation or funds management industry
Experience supporting technology or system rollout projects

• Familiarity with workflow, automation, or productivity tools
• Exposure to change management or user adoption activities

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If you’re organised, collaborative, and motivated by helping teams embed smarter ways of working, we’d love to hear from you.

We are a super fund that has an exceptional work culture, provides a diverse offering in developing our people and you can be a part of it while earning an attractive remuneration package!

Interested and suitably qualified candidates should submit a copy of their updated CV.

Please note that to be eligible for this role, you are required to have permanent Australian working rights and residency.

We are an equal opportunity employer committed to creating a workplace that values diversity, equity, and respect for all individuals.