Trade Counter & Collections Salesperson

JOB TITLE: Trade Counter & Collections Salesperson

LOCATION: Hevac Naas Road

CONTRACT TYPE: Permanent Full-Time

REPORTING TO: Trade Counter Supervisor

About Us:

Part of the Wolseley group of companies, the Hevac Group is one of Ireland’s leading commercial, industrial, and high-density residential HVAC systems providers. We supply heating and cooling products and systems to the building services market via HVAC Contractors and Consultant Engineers, adding value with our in-house product specialists and engineers. We have the ability to supply a full project package from capital plant equipment to the distribution pipework. The Hevac Group is the only company in Ireland that can offer this total project capability under one roof and has been at the forefront of new technologies and trends for many years.

The Role:

The collections and counter salesperson are responsible for serving customers at the collections area and also at the trade counter as part of a collections team. This role involves maintaining the cleanliness of the collections and counter areas and stock replenishment in a variety of areas.

Above all, this is a hands-on customer-facing role and high levels of customer service and sales processing are expected.

Key Responsibilities:

· Uphold the Company Values at all times.

· Ensure company Health and Safety standards of performance are adhered to at all times.

· Represent the company in a courteous and professional manner.

· Ensuring all customers who present at the trade counter and collections areas are dealt with in a prompt and friendly manner.

· Maintaining a high level of housekeeping of counter areas and “front of house”.

· Provide the highest level of picking and packing standards of customer products for collection and occasionally for delivery.

· Proactively communicating with customers and sales staff of the progress of orders and ensuring outstanding collections are kept to a minimum.

· Preparation of orders for delivery and collection to ensure all inbound and outbound deliveries are checked accurately and that no sub-standard or incorrect goods are received into the warehouse or dispatched to customers.

· Ensuring that all sales and returns are processed on the K8 computer system in accordance with current processes and pricing.

· Replenishment of stock locations.

· Assist in cycle counting and stock checks in conjunction with the Stock Controller.

· Keep up to date with new products stocked in the store.

· To be sales and service focused.

· Work with management and staff to foster an environment of continual improvement.

· Perform other related duties as required.

Requirements:

· Manual Handling Certified.

· A good knowledge of the Heating & Plumbing industry would be a distinct advantage.

· Strong housekeeping skills & appreciation of the importance of Health & Safety processes.

· Serving customers and providing advice on products

· Strong Organisational & Communication Skills.

· Attention to detail & see tasks through to the end.

· Ability to work on own initiative.

· Computer Literacy, knowledge of Kerridge/K8 would also be an advantage.

· Fluent in English.

· Candidates must have the right to live and work in Ireland on a permanent basis.

What we offer:

• Competitive Salary (DOE).
• Annual bonus scheme.
• 21 days Annual Leave increasing with service.
• Occupational Pension Scheme.
• Life Assurance and Critical Illness Cover.
• Employee Assistance Programme.
• Health and Lifestyle Screening Programme.
• Comprehensive Training and Support.
• Access to a great range of online and high street discounts.
• Career Advancement: All our roles are advertised internally and we encourage internal progression right across the business.
• A friendly, collaborative and supportive team environment in a well-established and successful company.

Hevac group are equal opportunities employers.

Job Types: Full-time, Permanent

Pay: €30,000.00-€38,000.00 per year

Benefits:

• Company pension
• Employee assistance program
• Sick pay

Application question(s):

• Do you hold a working visa? If so what type?

Experience:

• Trade Counter/ heating & plumbing: 1 year (preferred)

Language:

• English (preferred)

Work authorisation:

• Ireland (required)

Work Location: In person