Us Payroll Specialist Tier Iii

About Company

Transparent BPO is a leading provider of contact center BPO services. Through talent, process and technology we integrate with our client’s brand and culture to deliver a superior customer experience across all channels. We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients.

Job Overview

Payroll Specialist, Tier 3 is a senior-level role handling the most complex and strategic aspects of payroll management. This position serves as a subject matter expert in payroll processing and strategy, playing a crucial role in ensuring the overall integrity and efficiency of the payroll function for our clients.

Responsibilities

• Payroll Processing: Process and deliver customer payrolls, garnishments, PTO, paycard & employee maintenance, timesheet consolidation in a timely and accurate manner.
• Customer Service and Response Time: Build and maintain strong customer relationships and provide services according to the Service Level Agreements.
• Complex Problem Resolution: Address high level payroll issues, including intricate compliance matters and advanced system errors
• System Management: Oversee payroll systems and software, including configurations, upgrades, and integrations with other HR systems
• Regulatory Compliance: Monitor compliance with complex local, state and federal regulations
• Advanced Reporting and Analysis: Identify issues and conduct in-depth investigation to provide insight for resolution and present findings to management
• Audit and Controls: Participate in client’s payroll audits, conduct internal audits, and establish controls to prevent and detect errors or fraud
• Policy and Change Management: Assist management with the development and implementation of payroll policies, procedures, and improvements.
• Shadowing: Act as an Onboarding Buddy to Tier 1 & 2 Payroll Specialists. Act as a mentor in showing best practices, observing payroll runs, and client responses

Skills and qualifications - Hard and soft skills

• Minimum 4-6 years of related experience in Payroll or Accounting
• Computer Skills; Internet, Microsoft Office product, especially Excel & Outlook
• Fundamental Payroll Certification (FPC) and/or PEO experience
• Knowledge of PRISM a plus

Benefits

• Weekly payroll
• Paid Government Mandated Benefits
• 10% Night Differential
• Holiday Pay
• Paid time off
• 13th month compensation
• 100% Employer-Paid medical, dental and life insurance for employee only upon meeting eligibility requirements
• HMO plus 1 Dependent Coverage
• Free parking

Job Type: Full-time

Pay: Php60,000.00 - Php70,000.00 per month

Benefits:

• Health insurance
• Life insurance
• On-site parking
• Paid training

Application Question(s):

• Do you have Fundamental Payroll Certification (FPC) and/or PEO experience?
• Are you willing to work fully onsite?

Experience:

• Payroll or Accounting: 4 years (Preferred)

Work Location: In person