User Support Technician
Posted on Sept. 7, 2025 by JK Contracting and Consulting Inc.
- Burlington, Canada
- N/A
- Full Time
- Education:
- Expérience:
Education
- College/CEGEP
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Computer and technology knowledge
- MAC
- Web service design
- MS Office
- MS Windows
Screening questions
- Are you currently a student?
- Are you currently legally able to work in Canada?
Experience
- 1 year to less than 2 years
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
Advertised until:
Oct. 7, 2025
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