Wait Staff (Casual) - Palermo

Introduction:
DON'T settle for just another hospo job.

Here’s the opportunity to make an impact.

What's in it for you?

• Competitive wages and tips — Work in a top venue with a rewarding pay package.
• Incredible staff discounts - If you've ever dreamed of experiencing 5-star dining at fast food prices, joining our team is the perfect way to make that happen! Palermo is one of five exceptional restaurants in The San Telmo Group. As part of our team, you and your family will enjoy exclusive staff discounts, allowing you to dine and drink at all five restaurants with unbeatable prices.
• Work-life balance — You're a person and we know you have a life outside of work. It's time to join a workplace that respects your time and wellbeing!
• Career growth — We believe in promoting from within and investing in your development, with opportunities for future leadership roles within the Group.
• Collaborative team culture — Join a supportive, fun, and enthusiastic team where your ideas and contributions are valued.

Surely this can’t be for real? Read on..

Description:
Palermo is a gem of Melbourne's restaurant scene, and undoubtedly one of Australia's finest Argentinian restaurants. Sitting at the foot of Hardware Lane, our prime location means that the CBD is on your doorstep when it’s time to treat yourself in town!

Wait Staff can expect to perform the following duties as part of their role:

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Delivering warm, attentive service on the floor while consistently meeting our food, wine, and guest-experience standards.

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Taking orders accurately and confidently, with a strong understanding of the menu and beverage offering.

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Engaging with guests in a friendly and professional manner to create memorable dining experiences.

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Working collaboratively with the FOH and BOH teams to ensure smooth, efficient service.

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Maintaining a clean, organised, and well-presented section throughout service.

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Following all venue procedures relating to safety, hygiene, and service standards.

Skills and Experiences:
Think you’ve got what it takes?

Our ideal candidate will have:
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The right to work in Australia

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Availability for evenings & weekends where needed

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Previous experience in a premium, fast-paced restaurant; with a strong understanding of food & beverage service and customer interaction.

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Ability to confidently serve food & drinks, operate a POS system, and handle transactions accurately.

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Strong upselling skills and a passion for creating great customer experiences.

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Excellent communication, teamwork, and problem-solving skills, with the ability to thrive in a fast-paced environment.

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A positive attitude, attention to detail, and a commitment to maintaining high service standards.