Ward Clerk

About the Role

Are you energetic, customer service focused and love collaborating with people? Then this is the role for you!

Our Infusion Unit, the Thompson Unit, is looking for a full-time (Monday to Friday) ward clerk to join our team. You will play a key role within a supportive team to ensure our patients have a pleasant experience during their admission.

As a Ward Clerk your responsibilities will include:

• Greeting all customers with care and compassion, so that patients and families feel comfortable during their hospital stay.

• Work collaboratively with nursing staff and Nurse Unit Manager.

• Preparation of patient files

• Booking appointments in coordination with our doctors’ rooms using our electronic systems

• Medical record filing

• Providing clerical support to the clinical team

• Liaise with allied health, wards persons and other hospital departments when required to facilitate patient treatments or transfers

Essential Criteria:

• Excellent interpersonal and customer service skills

• Good oral and written communication skills

• Well organised, able to priorities, plan, and work under pressure

• Competent computer skills including Microsoft Office (Word, Excel & Outlook)

• Ability to work autonomously in a self-directive environment.

Desirable criteria:

• Previous experience in a medical environment

• Experience with medical terminology

• Experience with WebPAS Medical System

• Experience in a ward environment

About us

n the Thompson Unit we care for a broad range of medical conditions specialising in Oncology, Haematology, Neurology, and Gastroenterology. As one of the leading cancer hospitals in Melbourne’s outer east, Ringwood Private Hospital provides high quality care for patients from diagnosis, including all aspects of treatments, as well as end of life care.

Why Healthscope?

We care about your career at Healthscope.

No matter where you go within our community of care, you will be supported by great team leaders, be part of strong, innovative teams who always strive for better and have the opportunity to flourish and grow.

Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. We work together to create positive, memorable experiences, alongside our quality care, in every moment of every day.

We are the only national private hospital operator and healthcare provider in Australia. But why does that matter? Our team is made up of over 19,000 highly experienced people working across a range of roles and specialisations. Supported by some of the best doctors in nationally, we come together to strive for better, sharing learnings, supporting each other, celebrating successes, and facing challenges together.

Joining us opens the door to endless opportunities. We encourage the pursuit of continuous professional development, specialisation and education, and support our people to grow and flourish.

Applications close: 18th June 2025

To Apply: Please click on the 'Apply' button to be taken to our online application form.

For further enquiries: Georgia Crowley, Nurse Unit Manager – 03 8804 4044