At Trim Castle Hotel, we do warm, authentic welcomes particularly well, and constantly strive to deliver a polished service, guest comfort and excellence in everything we do. Our values of Passion, Customer Focus, Teamwork and Integrity are always forefront in our minds as we passionately care about our guest experience and are committed to being the best in all we do. We are also committed to training and developing our team members and ensuring their journey with us inspires them each day.

Duties and Responsibilities of the Role:

Conduct wedding show arounds both prearranged and walk-ins

Follow up wedding enquires/leads via telephone, email, zoom calls in line with sales strategy

Preparing and provide quotes, contracts and wedding information for couples

Coordinating and maintain the booking diary

Actively achieving budgeted wedding sales targets within the Sales team

Manage external wedding websites such as weddingsonline, Once Fab Day etc

Compiling and updating weddings reports

Be the point of contact & maintain customer relationships- both new and old to ensure first class personal service is always delivered

Preparing accurate and detailing each wedding and communicating all details to the relevant departments

Welcoming couples on arrival on their wedding day

Plan & assist in the execution of wedding fairs /showcases in the hotel

Attend fairs and showcases and attending events in the wedding industry.

Booking and liaising with external suppliers

This role is Full time position 5/7 days which includes weekends

Work with the Sales team to assist, when necessary, any other events as required

Requirements for the role:

Minimum 2 year's previous experience in wedding planning, event coordination or a related role within the hospitality industry

Strong organisational and time-management skills to handle multiple weddings and events simultaneously

Excellent communication and interpersonal abilities to work effectively with clients, vendors and hotel staff.

Attention to detail and a commitment to ensuring flawless execution of weddings and events

Creativity and an eye for design - contribute unique ideas and enhance the overall event experience

Problem-solving capabilities to handle any challenges that may arise during wedding and event planning and execution

Flexibility to work irregular hours, including evenings and weekends based on event schedules

Proficiency in using event planning software, online tools, and Microsoft Office applications

Knowledge of wedding and event trends, traditions and industry best practices

Customer-centric mindset and a genuine passion for creating memorable experiences for clients and their guests understands their roles and responsibilities

Ability to work on own initiative combined with being a team player

Excellent remuneration package including, free meal on duty/uniform/family & friends discounts/free car parking facilities/Employee Awards