Admin Assistant / Customer Service

Office Administrative Assistant – Healthcare Laundry Services

What You'll Do

Join a fast-moving operations team supporting a healthcare commercial laundry facility. This role keeps the front office and production floor running smoothly — you'll handle customer accounts, incoming calls, order processing, and daily billing functions with accuracy and efficiency.

Key Responsibilities

• Enter and process customer orders; manage order changes and adjustments
• Answer and route incoming calls; greet visitors, vendors, and guests
• Verify all orders are in for the day, verify bin tickets, make adjustments, distribute delivery tickets
• Match and file documentation; maintain organized records
• Support the shipping desk on the production floor to pack and verify outgoing orders
• Follow office procedures and guidelines; complete projects as directed

What We're Looking For

• 2+ years of administrative or office support experience
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong phone presence and customer service instincts
• Comfortable switching priorities quickly in a high-volume environment
• High school diploma or GED required

Working Conditions

This position is primarily office-based with regular movement to the production floor. Requires frequent standing, walking, sitting, and computer use throughout the shift.

Why Apply

• Stable, full-time schedule
• Supportive team environment
• Meaningful work supporting healthcare facilities across the region

Reasonable accommodations are available for qualified individuals with disabilities.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Work Location: In person