Banquet Captain

The Banquet Captain will coordinate and organize the service details for banquets, receptions, and various social events.

Responsibilities

• Assess banquet schedule and requisition extra help as necessary for efficient operations and service.
• Direct the team in setting up tables, arranging seating, and managing the decoration process to create a welcoming atmosphere.
• Develop a structured serving plan and ensure timely, orderly, and professional delivery of each course with a quiet and courteous atmosphere.
• Manage wait staff and setup teams, providing training to ensure staff readiness and smooth service.
• Warmly greet guests and attend to their needs, observing to anticipate requests, time courses, and transition smoothly when the meal is completed.
• Support the day-to-day operations of the banquet department to ensure efficient event execution.
• Monitor and ensure accurate banquet checks, maintaining financial control and compliance with company policies.
• Actively contribute to both the setup and service processes, ensuring a smooth flow throughout the event.
• Track, maintain, and store banquet equipment, ensuring everything is accounted for and in good condition.
• Adhere to security, safety, and emergency procedures, as well as energy-efficient practices, to ensure the well-being of guests and staff.
• Step into the role of Banquet Manager when needed, overseeing the department’s operations and ensuring event success in their absence.

Education and Experience

• HS Diploma or equivalent
• Minimum 6 months experience in banquets or food services

Licenses/Certifications

• TIPS certification and Food Safety certification