Career Development Team Lead - Haywood Road

GENERAL RESPONSIBILITIES:

• Manage the day-to-day operations of Career Pathways, ensuring efficient delivery of services to participants and community partners.
• Supervise Training Pathways staff, promoting professional growth and teamwork.
• Establish and maintain strong relationships with local businesses, and community organizations to expand job opportunities and support services.
• Monitor program effectiveness and outcomes, making data-driven decisions to improve services and meet the needs of clients and stakeholders.

• To uphold the CARES+ values of GIUMSC

SPECIFIC RESPONSIBILITIES:

PEOPLE

• Conduct and coordinate staff training as assigned, ensuring team members are well-equipped to deliver services.
• Onboard and train new staff, ensuring they understand their roles and responsibilities.
• Fill in for vacant direct service or administrative positions such as Career Navigators, Job Coach, or Program Assistant as needed.
• Assist participants enrolling in education and career training programs.
• Identify and address barriers to education and employment goal; submission of specific assistance requests in accordance with agency and program policy.
• Assess the participant's skills, abilities, and needs to identify education, training, and employment opportunities that are "best fit" for the participant.
• Participate in community and Goodwill meetings as needed or assigned.

PERFORMANCE

• Prepare reports and summaries according to Career Services policies, procedures, and funding requirements.
• Research and recommend impactful training to improve team performance and efficiency based on identified needs and opportunities.
• Develop and maintain a training schedule and calendar, ensuring timely delivery and coordination of training programs.
• Maintain training records and report training outcomes and evaluations to management.
• Participate in the implementation of new programs, ensuring smooth integration and alignment with organizational goals.
• Achieve departmental and organizational goals

PROCESS

• Ensure all program activities comply with, policies and procedures, maintaining adherence to requirements.

• Develop and maintain a training schedule and calendar, ensuring timely delivery and coordination of training programs.

• Maintain training records and report training outcomes and evaluations to management
• Coordinate training schedules and supervise the delivery of employment certification trainings and workshops.
• Review functions of data management system, CaseWorthy ensuring accuracy.
• Ensure compliance with all policies including financial management and record-keeping.
• Maintain confidentiality and security of organizational information and files, as well as Goodwill practices and policies.
• Perform all other duties as may be assigned.