Commercial Lines Insurance Am

We are seeking an experienced and client-focused Commercial Lines Account Manager to service and manage a portfolio of business clients across diverse industries. This role requires a strong knowledge of commercial insurance products, excellent organizational skills, and a commitment to delivering exceptional service. You will handle renewals, process policy changes, quote new business, and provide expert guidance on coverage and risk management strategies. Sign on bonus.

Salary Range: $62,000.00 - $72,000.00 per year

Annual Base Salary + Bonus Opportunities

• Minimum 2 years of experience in commercial lines insurance.
• Active Massachusetts Property & Casualty license (licensing assistance available.)
• Strong understanding of commercial insurance products, including General Liability, Property, Workers' Compensation, and Commercial Auto.
• Proficiency with agency management systems and carrier portals.
• Excellent communication, customer service, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced environment.

• Manage a book of commercial clients, ensuring high retention and satisfaction.
• Handle renewals, endorsements, cancellations, and certificates of insurance.
• Provide coverage recommendations and proactive risk management support.
• Maintain accurate client records in the agency management system.
• Quote new business and assist producers with proposals.
• Communicate with carriers on underwriting, claims, and service issues.
• Build and maintain strong client relationships through proactive outreach.
• Answer telephone calls, greet clients, and prepare conference rooms for meetings.
• Process incoming and outgoing mail according to agency guidelines.
• Keep workstations, lobby, and conference areas organized and presentable.
• Update reports, maintain files/databases, and assist teammates as needed.