Cst Interns

Minimum Required Experience : 0 years

Full Time

Skills

html Microsoft Excel

Description

Job Description: Seeking a candidate with strong communication skills, proficiency in Hindi, and ERP expertise

We are seeking a candidate with good communication skills and proficiency in the Hindi & English language.

The role involves identifying issues reported by users during calls and providing prompt and effective solutions.
The candidate will be responsible for troubleshooting and resolving ERP-related issues reported by the school, providing support and guidance to users, and ensuring the smooth functioning of the ERP system.

Required Skills and Qualifications:

• Strong communication skills and proficiency in the Hindi language.
• Active listening and the ability to communicate technical concepts.
• Troubleshooting and problem-solving skills.
• Proficiency in Excel and HTML.

1)Handling the support ticketing system. 2) Attend the inbound calls and provide support through on-call assistance and guidance to users. 3)) Troubleshoot and resolve ERP-related issues reported by the school.