Customer Care Representative (Medical Allied Graduate) | Maxicare Gensan

Customer Care Representative

We are seeking a Customer Care Representative (CCR) to join our Primary Care team. In this role, you will be the first point of contact for patients, delivering excellent service, supporting physicians, and helping ensure the clinic runs efficiently.

Daily Responsibilities

• Welcome and assist patients at the front desk
• Verify patient details and HMO coverage
• Record vital signs and prepare patients for consultation
• Perform ECGs and endorse results to the physician
• Assist with scheduling, inquiries, and documentation
• Submit daily reports and maintain clinic supplies
• Support doctors during consultations and patient care
• Address patient feedback and follow clinic protocols

Qualifications

• Graduate of any medical-allied course (BS Nursing preferred)
• Basic First Aid certification is an advantage
• Experience in clinic operations is preferred
• Strong communication and customer service skills
• Computer literate, detail-oriented, and able to multitask
• Willing to work on rotational shifts (5 days a week, with varying rest days)

What We Offer

• Up to 15th Month Pay
• Quarterly Rice Subsidy
• Medicine Allowance
• HMO Coverage
• Life Insurance
• Convertible Leave Credits

Note:

If you’ve applied with us recently and were not selected, we kindly encourage you to reapply after six (6) months. This allows time for further growth and experience, and ensures we give every applicant a fair and refreshed consideration. We truly appreciate your interest and look forward to the possibility of reconnecting in the future!

Job Type: Full-time

Pay: Php18,000.00 - Php20,000.00 per month

Benefits:

• Company Christmas gift
• Health insurance
• Life insurance
• Promotion to permanent employee

Education:

• Bachelor's (Preferred)

Work Location: In person