Customer Service Representative

Customer Service Representative (CSR)Turn Conversations Into Connections

Every call is an opportunity. Every customer interaction is a chance to make an impact.

We are looking for a Customer Service Representative who is confident, professional, and passionate about delivering outstanding customer experiences. If you thrive in a fast-paced environment, enjoy helping people, and have a talent for communication, this role is for you.

What You'll Do

• Handle customer inquiries through phone, chat, or email.
• Provide accurate information and effective solutions.
• Resolve concerns with empathy, professionalism, and efficiency.
• Build trust and create positive customer experiences.
• Maintain detailed records of customer interactions.
• Contribute to team goals and customer satisfaction targets.

What You Bring

• Strong communication and interpersonal skills.
• A customer-focused mindset with a passion for service.
• Ability to remain composed under pressure.
• Problem-solving skills and attention to detail.
• Basic computer navigation and multitasking abilities.
• Experience in customer service is an advantage, but motivated beginners are welcome.

What We Offer

• Competitive compensation package
• Performance-based incentives
• Professional development and career advancement opportunities
• Comprehensive training and continuous support
• A dynamic workplace that values growth, collaboration, and excellence

Build a Career, Not Just a Job

Join a team where your communication skills create real impact, your achievements are recognized, and your career has room to grow.

Apply today and be the voice customers trust.

Pay: Php20,000.00 - Php30,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Health insurance
• Life insurance
• Paid training

Application Question(s):

• Are you a former Empoyee of Concentrix?
• For how long is your BPO Experienxe?
• Are you willing to work onsite in Ayala North Exchange Makati?
• Do you have device like Laptop, Desktop, Wired earphone and Webcam?
• Kindly fill out this form: Name, Number, Email addess, Viber number And Educational Ataitment

Work Location: In person