Customer Service/Administrative Assistant

Job Summary

We are seeking an organized Customer Service/Administrative Assistant to join our team! This vital role combines front desk responsibilities with administrative support, ensuring smooth office operations and exceptional customer service. The ideal candidate will be detail-oriented, and possess strong communication skills, ready to handle a variety of clerical tasks while providing outstanding support to customers.

Duties

• Answer multi-line phone systems promptly, directing calls efficiently and courteously
• Handle data entry, filing, and document proofreading to maintain accurate records
• Collaborate with representatives and co workers to ensure company goals are met
• Perform bookkeeping tasks including A/R and A/P
• Support office management functions such as filing, billing, and general clerical duties
• Provide exceptional customer support via phone, email, or in person, ensuring customer needs are met promptly and effectively

Requirements

• Proven office experience with strong organizational skills and attention to detail
• Proficiency in Microsoft Office (Word, Excel, Outlook) applications
• Active listening and communication skills to provide concise answers to inquiries
• Excellent phone etiquette with the ability to manage multi-line phone systems confidently
• Strong typing skills and computer literacy for data entry
• Previous clerical or administrative experience preferred
• Ability to handle multiple tasks efficiently while maintaining a positive attitude
• Exceptional organizational skills with the ability to prioritize tasks and manage time effectively

Pay: $20.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person