Dental Assistant/Receptionist

Job Overview

We are seeking a dedicated and detail-oriented Dental Assistant/Receptionist to join our healthcare team. This dual-role position offers an excellent opportunity for a motivated individual to contribute to both clinical support and administrative functions within a busy dental practice. The ideal candidate will possess strong communication skills, proficiency with electronic health record systems, and a comprehensive understanding of medical and dental terminology. Your primary responsibilities will include assisting with patient care, managing appointment scheduling, verifying insurance coverage, and maintaining accurate medical records. This role is essential in ensuring smooth clinic operations while delivering exceptional patient service.

Responsibilities

• Greet patients warmly and manage front desk duties, including answering multi-line phone systems with professionalism and courtesy.
• Schedule appointments efficiently using dental practice management software .
• Verify insurance benefits.
• Assist dental practitioners during procedures by preparing treatment rooms, sterilizing instruments, and providing chairside support.
• Maintain comprehensive and organized Dental records in compliance with HIPAA regulations and clinical confidentiality policies.
• Must have dental x-ray license and infection control certificate
• Must be able to take accurate radiographs with speed and accuracy.
• Support administrative tasks including insurance verification, patient intake processes, and office management duties to ensure a seamless clinic experience.

Experience

• Prior experience working in a dental clinic is highly preferred; familiarity with dental terminology is essential.
• Demonstrated proficiency with EMR/EHR systems such as Epic
• Experience with Eaglesoft or Dentrix is advantageous.
• Strong knowledge of Dental materials and four handed Dentistry
• Excellent computer skills with proficiency in Microsoft Office applications for documentation review and administrative support.
• Bilingual abilities are desirable to effectively serve diverse patient populations; fluency in additional languages enhances communication skills.
• Proven ability to manage front desk operations efficiently while maintaining high standards of customer service and phone etiquette.
• Experience handling health insurance verification processes and understanding of Medicare policies is beneficial.
• Dependable ,with verifiable experience

Join our team to provide compassionate patient care while supporting the efficient operation of our dental practice through your clinical expertise and administrative excellence!

Pay: $27.56 - $33.19 per hour

Benefits:

• 401(k) matching
• Paid time off

Experience:

• Dental assisting: 1 year (Preferred)
• Dental receptionist: 1 year (Preferred)

License/Certification:

• X-Ray Certification (Required)

Location:

• Fremont, CA 94536 (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person