Estimator & Sales Operations Specialist |

Rate: $5.50

Working Hours | Schedule: Monday to Friday | 9:00 AM – 6:00 PM CST (10:00 PM – 7:00 AM PHT)

Overview

We are looking for an experienced and detail-oriented Estimator & Sales Operations Specialist to support a growing roofing and exterior services company based in the United States.

We are looking for the following specific requirements

• At least 3+ years of experience in sales, estimating, or sales operations support
• Experience using CRM systems (AccuLynx preferred)
• Strong proficiency in Excel or Google Sheets for KPI tracking and reporting
• Excellent written and verbal communication skills (text, email, and phone)
• Strong organizational and multitasking abilities
• High attention to detail
• Ability to analyze data and track performance metrics
• Strong problem-solving and critical thinking skills
• Ability to work independently and manage tasks with minimal supervision
• Capacity and commitment to work full-time (40 hours/week) following CST timezone

Your responsibilities will include (but are not limited to):

• Prepare and support roofing estimates including materials, scope, and pricing
• Manage the full sales cycle via SMS, email, and phone communication
• Respond promptly to customer inquiries and provide tailored solutions
• Qualify, nurture, and follow up on inbound and outbound leads
• Input and manage all leads and opportunities in AccuLynx CRM
• Maintain accurate and up-to-date client and job records
• Track deal stages and ensure smooth pipeline progression
• Ensure no leads or opportunities are missed or untracked
• Update and maintain KPI dashboards and sales performance reports
• Track key metrics such as conversion rates, close rates, and pipeline value
• Provide regular performance updates and insights to leadership
• Audit sales calls for quality, consistency, and effectiveness
• Identify gaps and recommend improvements based on call audits
• Manage inboxes including filtering, flagging, and drafting responses
• Maintain calendars, scheduling, and reminders for leadership
• Prepare meeting agendas and summaries
• Conduct regular audits of open jobs to ensure data accuracy and completeness

This Position Is Perfect For You If You Are…

• Highly detail-oriented and organized
• Proactive and self-driven
• Strong sense of accountability and ownership
• Analytical and data-driven thinker
• Results-oriented with a strong execution mindset
• Adaptable and agile in a fast-paced environment
• Strong communicator and team collaborator
• Problem-solver with a continuous improvement mindset

Job Type: Full-time

Work Location: Remote