Experienced Automotive Service Advisor (Honda/Acura)

Are you a skilled Service Advisor with 2+ years of experience, ideally in Honda or Acura dealerships? Patriot Acura is looking for that experienced individual to join our growing Fixed Operations team - a fast-paced environment where customer satisfaction and teamwork come first!

This is what you’ll experience at Patriot!

What We Offer

• Medical, dental, and vision insurance paid 100% by Patriot, and you can add dependents at discounted rates
• Short/long term disability
• HMO (Health Maintenance) plan, a PPO (Preferred Provider) plan, and an HSA (Health Savings) plan
• Matching 401k plan after 1 year of service (up to $500)
• Paid vacations and holidays
• Support for continuing education and personnel development are included
• Discounts and associate pricing programs on vehicles, parts and service
• All new state-of-the-art building, with inside reception, separate from the service area

What We’re Looking For

• 2+ years of Service Advisor experience, ideally with Honda or Acura
• Examples of your ability to deliver outstanding customer service
• Demonstrate your strong communication skills in a role-play
• Your long-range career goals

What We Value

• Your ability to build a friendly relationship with customers, guiding them through their service experience
• Accurate documentation of the customer’s needs and concerns, translated to specific service needs
• A rapport with our technicians by communicating clearly to ensure timely, accurate repairs
• Ability to present maintenance and repair recommendations to the customer with confidence and transparency
• Provide regular on-site updates and follow-up to customers to ensure an exceptional experience
• Contribute to a positive, team-driven shop culture focused on excellence, jumping in and assisting others when needed

About Us
At Patriot Acura, our mission is simple: To Serve; our Customers, our Community, our Families and Each Other. We believe in creating “raving fans,” not just satisfied customers, and we support our team with the tools, training, and culture to make that possible. Your contributions are recognized and valued.

We have a vibrant, experienced but young-at-heart team, extremely low turnover, and people who want to succeed with you. We can maintain complete confidentiality during this process. Please let us know the best method to communicate, phone, text, we're good at them all just like you. If you feel like your current position is not motivating to you, let’s talk!

Patriot Subaru is committed to an Equal Employment Opportunity Policy in accordance with all applicable federal, state and local laws. A non-smoking environment.

Job Type: Full-time

Pay: $75,000.00 - $125,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Vision insurance

Work Location: In person