Front Desk Administrator

Job Description:

We are looking for a reliable and organized Front Desk Administrator to join our clinic team. The ideal candidate should be experienced with UNIVERSAL SOFTWARE and knowledgeable in handling various insurance billing portals.

Responsibilities:

• Manage front desk operations including greeting and assisting patients
• Schedule and confirm appointments
• Process payments and maintain accurate records
• Perform billing through insurance portals including EHC (Extended Health Care), WSIB, and MVA
• Verify insurance coverage and submit claims
• Communicate with patients regarding billing and treatment plans
• Maintain a professional and friendly environment for patients

Requirements:

• Experience using Universal Software
• Knowledge of EHC, WSIB, and MVA billing procedures
• Strong communication and customer service skills
• Ability to multitask and manage a busy front desk
• Previous experience in a physiotherapy, chiropractic, or multidisciplinary clinic is preferred

Job Type: Full-time

Pay: $17.20-$25.00 per hour

Work Location: In person