Head Barista & Foh Manager — It's A Trap, Dublin

About Us

It's a Trap is a 100% plant-based specialty coffee shop and micro bakery on Aungier Street, Dublin. Everything on our menu is made in-house daily — from our specialty coffee to our baked goods and food — and we've built a loyal following through obsessive attention to quality, a strong community presence, and a brand people genuinely connect with.

We're growing, and we're looking for the right person to grow with us.

The Role

This is a senior, full-time, permanent position. You will be the lead voice on the floor — owning coffee standards, driving food service quality, contributing to seasonal menu development, and leading the FOH team through daily operations.

This is not a stepping stone. We want someone who takes real ownership, leads from the front, and wants to be a central part of what It's a Trap becomes next.

What You'll Be Responsible For

• Leading and managing a team of baristas across daily service
• Maintaining and raising the standard of our specialty coffee program — dial-ins, recipes, consistency, equipment
• Ensuring food and treats are served to the highest standards, consistently
• Contributing to seasonal recipe and product development alongside the founders
• Training, mentoring, and developing the FOH team
• Rota management, scheduling, and shift organisation
• Stock management, ordering, and supplier liaison
• Upholding and enforcing HACCP and food safety procedures
• Opening and closing responsibilities
• Driving a positive, high-energy floor culture during busy service

What We're Looking For

• Minimum 3 years specialty coffee experience in a high-volume environment
• At least 1 year in a leadership or supervisory role
• Strong espresso knowledge — dial-ins, equipment troubleshooting, workflow efficiency
• A genuine interest in food, flavour, and seasonal creativity
• Experience with rota management and stock/ordering responsibilities
• HACCP knowledge and a solid commitment to food safety standards
• A hands-on, lead-from-the-floor attitude
• Someone who thrives under pressure and brings energy to a busy shift
• Full alignment with our values — this is non-negotiable

What We Offer

• Full-time, permanent position
• Your birthday off
• 15% staff discount on your days off
• Free meals and drinks during shifts
• Cost-price discounts on retail items from our suppliers
• Full flexibility for holidays and time off
• Bike to work scheme
• Company pension
• Sick pay

Our Non-Negotiables

It's a Trap is a 100% plant-based establishment. The use of any animal-based products on our premises is strictly prohibited. We also operate a zero-tolerance smoking policy for all staff, on and off premises during work hours. These are conditions of employment, not preferences.

Pay: €33,000.00-€34,000.00 per year

Benefits:

• Bike to work scheme
• Company pension
• Employee discount
• Flexitime
• Food allowance
• Sick pay
• Store discount

Application question(s):

• Your espresso is running fast and tasting sour. What's your diagnosis and how do you fix it? Include your target yield and time.
• Describe a time you had to address a performance or attitude issue with a team member. How did you handle it and what was the outcome?
• Based on our brand and what you know about It's a Trap, what makes us a unique place to work — and what excites you about what we do?
• We operate a strict zero-tolerance policy on animal-based products on premises and a zero-tolerance non-smoking policy during work hours. Do you understand and agree to comply with both as a condition of employment?

Work Location: In person