Ict Executive/School At Jurong East

Job Responsibilities

ICT Support and Device Management

• Provide device management services (devices include ICT equipment, peripherals, and gadgets under the purview of the ICT department).
• Provide technical and application support to users.
• Perform installation, testing, commissioning, maintenance, and repair of ICT devices.
• Maintain a tracking list (e.g. Microsoft Excel or Google Spreadsheet) to record the loan and return of devices.
• Manage and maintain the ICT inventory within the school.
• Handle school shared ICT devices, including delivery and setup of ICT resources at the requested rooms or areas.
• Assist and supervise ICT vendors during the delivery of services or goods.
• Handle delivery and receipt of goods as and when required.
• Assist school leaders, management, or teachers with ICT-related tasks.
• Process paperwork (e.g. Condemnation Form, Loan Form, ICT Request Form) and perform related ICT administrative tasks.
• Support and report to the HOD ICT, Subject Head ICT, or ICT Manager.
• Work collaboratively with Desktop Engineers (DE) deployed in schools.
• Assist with audio, projector, and notebook setup during school programmes and events such as Chinese New Year, Hari Raya, Graduation Night, Education & Career Guidance fairs, National Day, Teachers’ Day, Children’s Day, and Founder’s Day.
• Assist in audio and video production when necessary.
• Assist in using video editing software or applications when required.
• Conduct ICT baseline skills training (Microsoft and Google applications), as well as ICT and video-related training for students.
• Provide technical support during school hours for non-SSOE devices.

Qualifications, Skills, and Experience

Minimum Requirements:

• Possess at least a Diploma in any field.
• Experience as an ICT Executive or in an equivalent role in local schools.

Preferred Skills and Experience:

• Proficiency in Microsoft Office applications.
• Working knowledge of Google Workspace.
• Experience in Audio-Visual (AV) setup and production.
• Experience in audio, video, and media production for school events.
• Familiarity with video editing software and applications.
• Experience in inventory tracking and management.
• Experience in conducting ICT baseline skills and related trainings for students, preferably in primary schools.
• Strong troubleshooting and technical support skills for ICT devices.
• Good communication skills in English - both written and spoken.