Information System Administrator

Araneta City is looking for an Information Systems Administrator to help ensure the smooth, secure, and efficient operation of our in-house systems. In this role, you will be responsible for managing user access, maintaining system performance, providing technical support, and helping improve the overall user experience. You will also play a key role in implementing IT policies and ensuring that systems remain reliable, secure, and aligned with business needs.

Key Responsibilities

• Manage and maintain Windows and Linux server environments to ensure optimal system performance and availability.
• Monitor system health and perform regular checks to proactively identify and address potential issues.
• Coordinate system updates and patch management activities to maintain security and minimize vulnerabilities.
• Investigate, troubleshoot, and coordinate the resolution of infrastructure and system-related incidents.
• Conduct routine testing and validation of system functionalities to ensure operational reliability.
• Perform diagnostics and system performance tuning to maintain efficiency and responsiveness.
• Provide timely technical support and assistance to users through various support channels.
• Ensure compliance with established IT policies, procedures, and system usage guidelines.
• Document incidents, resolutions, and common concerns to support knowledge sharing and continuous improvement.
• Process user access requests, including account creation, modification, and deactivation, accurately and promptly.
• Configure and manage user roles and permissions to ensure secure and appropriate system access.
• Engage with users to understand their needs, gather feedback, and identify opportunities for improvement.
• Analyze system performance metrics and user feedback to recommend enhancements, process improvements, and training initiatives.
• Contribute ideas and solutions that improve system functionality, efficiency, and user satisfaction.

Qualifications

• Graduate of BS Computer Science, Business Administration major in Information Technology/ Information Management
• With 1 to 2 years of professional experience in systems administration or user support of any back-office system
• Proficient in Chrome and MS Edge browser settings
• Proficient in Data Analysis and Information Management
• Knowledgeable in Windows Operating System, Windows Server, Basic Networking concepts
• Has working knowledge in Unix Operating System and AWS is an advantage

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company events
• Free parking
• Health insurance
• On-site parking
• Promotion to permanent employee

Application Question(s):

• What is your working knowledge as system administrator?
• What is your desired salary for this position?
• How soon can you join the Company?

Work Location: In person