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Kaitiaki Ākonga - Residential Support

Posted on March 3, 2026 by Ara Institute of Canterbury

  • Part Time

Kaitiaki Ākonga - Residential Support

Permanent, Part-Time (15 hours per fortnight)

  • Work collaboratively in a well-established team with a strong reputation
  • Work for a progressive world class tertiary education provider
  • Support students living in accommodation

Mō Tēnei Tūranga Mahi – About the Role

We are looking for a Kaitiaki Ākonga – Residential Support to join our student accommodation team. As a key member of the team, you will share a roster to provide seven-day cover for evening and night-time rostered supervision at Ōtautahi House, our student accommodation.

In this role you will:
  • Provide oversight and guardianship of the residential facility and community during rostered shifts.
  • Provide targeted, intentional, and responsive pastoral care to residents, to ensure compliance with the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.
  • Contribute to a positive and engaging residential experience for all Ōtautahi House community members.
  • Support induction and exit processes for residents as required across the year.

Hours of work will be rostered between three part-time team members, including alternating weekends (Friday/Saturday nights). Hours will typically be either 2.30pm to 10.00pm, or 5.00pm to 1:00am, depending on the night but may vary from time to time depending on needs. On-call duties to cover other team members are part of the role but is separately remunerated as on-call.

Ngā Pūkenga Me Ngā Wheako – Skills and Experience

You may come from a background in youth work, social or community work, marae work, teaching, community development, events and activities, experience working with diverse communities, and student and/or residential contexts. What matters most is your ability to connect with young adults, work calmly and confidently in the evenings, and provide supportive, respectful care to a diverse group of residents.

You will bring a genuine interest in student wellbeing and success and enjoy working both independently and as part of a close knit team. You treat people with dignity and sincerity, are proactive in offering support, and are comfortable balancing pastoral care with practical oversight of a residential environment.

Ideally, you will also bring:
  • Full driver’s license (required)
  • Current First Aid certificate (or commitment to complete – training provided)
  • Familiarity with and experience of the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021
  • Experience in roles within Student Accommodation
  • Experience with young adult first and second year tertiary learners
  • Understanding of the Tertiary environment and the experience and needs of students 18-25 in age
  • Excellent planning, reporting and writing skills.

Mō Mātou – About us

Ara Institute of Canterbury is a vibrant and progressive tertiary institute providing world-class, tertiary-level education throughout the Canterbury and Waitaki region. Our talented employees, innovative business collaborators and supportive community partners are passionate about the role they play in our learners' success.
Ara is committed to giving effect to Te Tiriti o Waitangi and delivering services in a manner that responds with excellence to the needs of Māori learners and their whānau, as well as the aspirations of iwi and Māori communities throughout our catchment (including Māori employers). To deliver effectively on this commitment, Ara recognises the need for a culturally competent and confident workforce vertically and horizontally across our organisation.

Tono Ināianei - Apply now
We accept applications via our online application system. For any other queries, please email Recruitment@Ara.ac.nz.

Rā Katinga - Applications close – 11.55pm, Sunday 8 March 2026


Job Details

Reference #
22095

Posted on
02 Mar 2026

Closes on
08 Mar 2026 23:55

Location(s)
Central Christchurch

Expertise
Students Support Services

Job level(s)
Graduate, Experienced

Work type(s)
Permanent part-time

Advertised until:
April 2, 2026


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