Medical Front Desk Receptionist

Job Overview:
We are seeking a dedicated and skilled Medical Receptionist to join our team. This role requires a proactive individual with excellent communication skills who can efficiently handle patient interactions, manage administrative tasks, and ensure smooth day-to-day operations.

Job Schedule:

• Shift: 8:00 AM to 5:00 PM CST (US Central Time)
• Holidays: US Holidays

Key Responsibilities:

• Answer and direct incoming calls.
• Manage appointment scheduling, confirmations, and rescheduling as needed.
• Follow up with no-show patients to reschedule or confirm future appointments.
• Maintain and update patient records using Electronic Medical Records (EMR) systems such as Athena or eClinicalWorks (eCW).
• Provide general administrative support to the office and ensure smooth front desk operations.
• Assist patients with inquiries and provide excellent customer service.
• Coordinate with medical staff to ensure efficient patient flow.
• Handle basic office tasks such as data entry, filing, and email correspondence.

Qualifications:

• Previous experience as a front desk receptionist, preferably in a medical or healthcare setting.
• Familiarity with EMR systems like Athena or eCW is required.
• Strong communication and organizational skills.
• Ability to work efficiently in a fast-paced environment.
• Professional and friendly demeanor with excellent customer service skills.

If you're detail-oriented, a strong communicator, and passionate about patient care, we'd love to hear from you!

Job Type: Full-time

Pay: Php25,000.00 - Php40,000.00 per month

Benefits:

• Health insurance
• Paid training

Schedule:

• 8 hour shift

Application Question(s):

• Are you familiar with EHR?

Experience:

• Healthcare: 1 year (Required)

Work Location: In person