Optometric Technician

JOB SUMMARY:

We are seeking a dedicated and detail-oriented Optician/Optometric Technician to join our team. In this role, you will play a crucial part in providing exceptional patient care and supporting the optometric practice. As an Optician/Optometric Technician, you will assist in various clinical and administrative tasks including assisting patients with optical selections, completing sales, interpreting insurance benefits, pre-testing, data collection, and ensuring a smooth and efficient workflow within the office.

EDUCATION AND EXPERIENCE:

• HS Diploma or GED required; bachelor’s degree preferred
• Healthcare/medical assistant experience preferred
• Optical experience preferred
• Familiarity with medical records management and medical terminology is strongly preferred.
• Understanding of vital signs assessment and physiology knowledge is advantageous.
• Proficiency in optical systems and retail math will be beneficial for this role.
• Strong communication skills with the ability to work effectively in a team-oriented environment.
• Attention to detail, organizational skills, and a commitment to providing excellent patient care.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Perform preliminary eye exams and tests, including measuring visual acuity and assessing ocular health.
• Assist the optometrist during examinations by preparing patients and explaining procedures.
• Maintain accurate medical records and documentation of patient information.
• Manage appointment scheduling and patient flow to optimize office efficiency.
• Educate patients on proper contact lens care, eyewear options, and post-examination instructions.
• Interpret insurance benefits and calculate correct patient responsibility amounts.
• Make optical lens recommendations in accordance with the Optometrist's exam findings and recommendations.
• Close optical sales and deliver exception customer service.
• Dispense optical orders to patients, ensuring proper fit and patient education on eyewear.
• Ensure the cleanliness and organization of examination rooms and equipment.
• Utilize electronic health record systems such as Epic for patient management.
• Collaborate with team members to enhance the overall patient experience.

SENSORY, MOTOR REQUIREMENTS:

• Required to stand, walk and sit; talk or hear, both in person and by telephone; use hands to handle or feel objects or controls; reach with hands and arms.
• Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds.
• Extensive use of computers.
• Ability to hear and speak clearly.
• Free to move about offices, practice locations.
• Able to stand and sit for extended periods of time.