Patient Access Scheduling Specialist - Clinic Scheduler

The Patient Access Scheduling Specialist ensures that patients can obtain appointments for medical care, supportive services, handling incoming calls and arrange transportation when needed. Patient Access Scheduling Specialists are integral to the Integrative Healthcare Model at NNHOPES, ensuring that patients are scheduled for services, and that providers and supportive staff team members have manageable and appropriate patient panels. Serving as a vital liaison between patients and services, Patient Access Scheduling Specialists ensure maximum capacity utilization through collaborative work with providers and medical assistants. Through leveraging and analyzing the schedule to find openings for patients and optimize the overall schedule, Patient Service Specialists assist NNHOPES in serving a larger number of patients in receiving health care in an efficient, effective manner while optimizing resource utilization.

Are you passionate about helping others and looking to grow your career in a supportive, mission-driven environment? Join one of Northern Nevada's Best Places to Work – Northern Nevada HOPES!

At HOPES, we’re more than just a healthcare provider — we’re a team of changemakers dedicated to delivering affordable, high-quality medical, behavioral health, and support services to everyone in our community.

Purpose-Driven Work
Be part of a team that’s transforming lives every day. Your work will directly contribute to improving health outcomes and building a stronger, healthier Northern Nevada.

People-First Culture
At HOPES, every team member is encouraged to bring their unique talents and perspectives to the table. Collaboration and innovation are at the heart of everything we do.

Career Growth & Development
We invest in your future by offering a mentorship program, leadership and soft-skills training, networking opportunities, and support for continuing education.

Exceptional Benefits

100% employer-paid health insurance

Life insurance options

3 weeks of PTO in your first year

12 paid holidays annually

Paid Parental Leave (after 12 months)

24/7 Employee Assistance Program