People Partner

Support Team

HR/Talent

Hawthorn

Permanent / Full Time

VIC - Victoria

Writing scripts and templates for performance conversations and formal meetings so our leaders are prepared and consistent

Managing and progressing workplace investigations - taking statements, reviewing evidence, drafting outcome letters

Scheduling and locking in performance catch-ups and PIPs with operational leaders, keeping things moving and documented

Coaching venue managers and ops leaders on employee relations best practice, Fair Work obligations, and how to handle people matters on the floor

Providing advice on the Fast Food Industry Award, employment contracts, and relevant legislation

Supporting disciplinary processes, grievances, and conduct matters end-to-end

Maintaining accurate case notes, documentation, and records across all people matters

Assisting with day-to-day queries across the employee lifecycle

Helping improve templates, processes, and tools as we grow

2–4 years' experience in an HR Advisor, People Partner, or ER-focused role

Solid working knowledge of the Fast Food Industry Award and Australian employment legislation (Fair Work Act, NES)

Hands-on experience managing ER matters - you've written scripts, run investigations, and issued outcome letters before

Background in QSR, hospitality, retail, or a multi-site operational environment is a bonus

Organised, detail-oriented, and good at keeping matters progressing without things slipping

Strong written communication - you can draft a script or investigation reports that's clear and defensible

Direct exposure to a broad range of ER and people matters in a fast-growing, multi-site business

Be part of a brand where your work genuinely shapes how our teams are supported

A culture that's energetic, real, and values people who actually get things done

Career progression opportunities!