Quality Analyst - Usrn

Responsibilities:​

• Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables
• Assist operations by tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety KPIs
• Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements
• Develop or update procedures for capture, investigation, and documentation of product complaints
• Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers
• Provide training and support to quality assurance team members that covers systems, policies, procedures, and core processes

Qualifications:​

• active USRN/PHRN license ​
• at least 2 years BPO experience
• Bachelor’s degree in nursing (BSN) or equivalent work experience​
• Written and verbal fluency in English is required​

Job Type: Full-time

Ability to commute/relocate:

• Taguig: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Notice Period:
• Current and Expected Salary:

License/Certification:

• USRN / PHRN Certificate (Preferred)

Work Location: In person