Restaurant Manager

Restaurant Manager

Location: Canterbury, New Zealand
Company: Redwooddot Limited
Employment Type: Full-time, Permanent
Number of Positions: 2
Pay Rate: NZ$30.00–NZ$35.00 per hour (depending on experience)
Guaranteed Hours: Minimum 30 hours per week

About Us

Redwooddot Limited is seeking an experienced and motivated Restaurant Manager to lead the daily operations of our hospitality business. We are looking for a dedicated hospitality professional who is passionate about delivering exceptional customer service, leading a high-performing team, and ensuring the smooth and efficient operation of the restaurant.

Key Responsibilities

• Plan, organise, direct and control the overall operations of the restaurant.
• Recruit, train, supervise and motivate front-of-house staff.
• Develop staff rosters and ensure appropriate staffing levels.
• Maintain high standards of customer service and professionally resolve customer complaints.
• Monitor food and beverage quality to ensure consistency and customer satisfaction.
• Oversee daily opening and closing procedures.
• Manage cash handling, banking and daily reconciliations.
• Monitor stock levels, place orders and liaise with suppliers.
• Ensure compliance with New Zealand food safety, health and safety, and employment legislation.
• Develop and implement strategies to improve sales, productivity and profitability.
• Work closely with the kitchen team to ensure efficient service and smooth daily operations.
• Maintain a clean, safe and welcoming environment for customers and staff.
• Prepare operational reports and assist the directors with achieving business objectives.

Skills and Experience

The successful candidate must have:

• At least 1 year of experience as a Duty Manager in a hospitality environment.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Experience managing restaurant operations, staff supervision and cash handling.
• Knowledge of New Zealand food safety and health and safety requirements.
• Strong organisational, problem-solving and time management skills.
• Ability to work flexible hours, including evenings, weekends and public holidays.

What We Offer

• Competitive hourly rate of NZ$30.00–NZ$35.00, depending on experience.
• Permanent full-time employment with a minimum of 30 guaranteed hours per week.
• Supportive and professional working environment.
• Opportunities for career growth within Redwooddot Limited.
• Staff meals during shifts.
• Ongoing training and professional development.

If you are a motivated hospitality professional with leadership experience and a passion for delivering outstanding customer service, we would love to hear from you.

Apply now by submitting your CV and a cover letter outlining your relevant experience.

Pay: $30.00 – $35.00 per hour

Work Location: In person