Rostering Officer

Introduction:
We are a highly regarded not-for-profit, values-based organisation, offering residential, community and in-home aged care for over 30 years, to older people living in and around the city of Manningham.

Description:

• NFP Salary Packaging up to $15,900
• Novated Leasing
• Meal Card up to $2,650
• Doncaster location
• Monday to Friday / 8 AM to 4 PM

About us

We are a community based not-for-profit organisation that supports older people living in the Eastern region. We offer a range of services, including Residential Aged Care and Community Care.

We are looking for a Rostering Officer to join our team.

About your role

We have an exciting opportunity within our growing MCA Flexicare in-home support service for a Rostering Officer to be responsible for scheduling of home care service requests, updating the roster with service request changes, filling in short notice vacancies, responding to client services requests in a professional manner, maintaining positive working relationships with our Community Support Staff.

Your duties will include:

• Effective rostering of our residential staff within our rostering guidelines
• Making sure the schedules have enough staff as per MannaCare policies.
• Finding replacement staff when someone is away, whether it's planned or unexpected.
• Effective troubleshooting of day-to-day staff and manager queries
• Develop positive working relationships with our MannaCare staff
• Accurate inputting of data into our information systems

About you

• Experience in creating & maintaining rosters and in an administration role
• Experience using client management systems
• You will thrive in a busy environment with the ability to move from phone, emails and scheduling tasks
• Your previous staff rostering experience would be highly regarded
• Graduates in Human Resources or similar qualification, who are keen to start a career within a growing residential and community sector
• You will have strong computer skills, with knowledge of client information systems (such as AlayaCare) or the capacity to quickly learn new information systems
• You will have strong interpersonal, customer service skills and the ability to build positive working relationships with strong attention to detail

Benefits

• Competitive rate of pay, including salary packaging options
• Free on-site parking, close proximity to public transport and shopping centres
• Employee Assistance Program
• Ongoing training and professional development
• Collaborative and positive working culture, including regular team meetings

If this sounds like a role you would be interested in, don't miss out on this fantastic opportunity - please APPLY NOW!